Room Attendant at Blue Sky Hospitality Solutions

Position:Room AttendantDate:February 2019Reports to:Director of HousekeepingJOB SUMMARY The Room Attendant is responsible for cleaning guest rooms and responding to guest requests at the highest standards in support of the hotels continuing effort to deliver exceptional guest service.CANDIDATE PROFILEExperience Previous experience housekeeping is strongly preferred.JOB ESSENTIALSProvide a clean safe and well-maintained guest room for all guests of the hotel.Thoroughly clean guest rooms as assigned including but not limited to making beds cleaning bathrooms dusting and vacuuming to Doubletree brand standardsDispose of trash and recyclablesPerform deep cleaning tasks as neededGather supplies/equipment/amenities as needed dailyRespond to guest requests in a timely friendly and efficient manner. Get assistance to help guests when needed.Manage guest requests inquiries and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality the event of dissatisfaction negotiate compromise in accordance to the Make it Right established guidelines. Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.Ensure work area is clean and clear of standing water debris or any objects that can obstruct the job duties from being performed safely efficiently and effectivelyPerform any other job related duties as assigned. OtherAbility to work in a fast-pace high-energy and demanding work environment.Strong attention to detailAbility to establish and maintain effective working relationships with associates and guests.Able to understand and follow all safety related procedures while performing all tasks.Regular attendance in conformance with the standards is essential to the successful performance of this position.Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts including Weekday Evenings weekends and holidays.Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag.Physical DemandsWhile performing the duties of this position the job regularly requires standing and walking for an entire shift and perform repetitive motions bending stretching reaching stooping and pushing up to 20-30 pounds.Due to the cyclical nature of the hospitality industry employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the addition attendance at all scheduled training sessions and meetings is required.This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.**I have read the above and understand and accept and agree to the job essentials / job requirements and other aspects that this position requires. Key Skills Time Management,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Industrial Cleaning,Laundry,Guest Relations Experience,Host/Hostess Experience,Cleaning Experience,Custodial Experience,Commercial Cleaning Employment Type : Full-Time Experience: years Vacancy: 1