Senior Customer Care Representative at Kelly

Senior Customer Care Representative

We at Kelly hear you, and we're here for you! We're seeking a Senior Customer Service Representative to work at a premier medical technology organization in Weston, FL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation: $20.00/hr

Shift: 2nd (3:30pm-12am)

Why you should apply to be Senior Customer Service Representative:

• Competitive pay rate with opportunities to gain specialized experience in a growing medical technology field.
• Work onsite in a professional, collaborative environment with a highly reputable industry leader.
• Contribute to innovative surgical planning processes that directly impact patient care.
• Expand your technical and analytical skills with exposure to advanced 3D modeling software and proprietary systems.

What's a typical day as Senior Customer Service Representative? You'll be:

• Creating and managing cases within a proprietary system to support the production of Pre-Operative Plans.
• Reviewing CT scans to ensure protocol conformity and segmenting them using specialized software to create 3D anatomical bone models.
• Developing surgical plans for robotic hip and knee replacements, reviewing and ensuring plan accuracy, and uploading finalized plans for field personnel.
• Documenting all activities meticulously according to prescribed methods and maintaining strict adherence to established work instructions.

This job might be an outstanding fit if you:

• Have a minimum of a high school diploma (Associate or Bachelor's degree preferred).
• Possess proficiency in English and demonstrate strong computer skills, including Microsoft Office (SharePoint experience is a plus).
• Are detail-oriented, able to follow precise instructions, and thrive in a team-focused, production-driven environment.
• Are able to work fully onsite in Weston, FL.

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Senior Customer Service Representative today!