Senior Data Scientist, Commercial Team at Novellia

About NovelliaNovellia is the first and only company that lets anyone in the US gain access to nearly a decade of their health data in under 30 seconds, 100% free. All your health records, across doctors, all in one place, always up to date.We work with the world's top researchers to safely turn health insights into life-changing action for millions of people across the world.Novellia is the only patient-powered real world data platform delivering comprehensive, patient-authorized longitudinal health insights to accelerate biopharma innovation. Unlike traditional RWD providers who provide fragmented institutional data, we empower patients to access 15+ years of their health records for free, then transform these complete health journeys into fit-for-purpose datasets for evidence generation, regulatory submissions, and market access. We're growing 5x YoY with top pharma partners, our data have been published with leading scientific organizations such as ASCO and SABCS/AACR, and are backed by tier-1 investors including Spark Capital, Khosla Ventures, Bling Capital, and more.About the RoleWe are looking for a Data Scientist to build and lead our commercial data science function from the ground up. This is a unique opportunity to define how a healthcare data company delivers world-class data and analytics solutions to biopharma clients while simultaneously building the internal data solutions that power our operations.This role is first and foremost, client-facing. You will be the analytics voice to our clients, joining weekly meetings to present patient recruitment metrics, growth trends, and study insights. You'll field questions about our solutions, respond to ad-hoc analytical requests, and build trusted relationships with biopharma stakeholders who rely on your expertise to make critical decisions.Beyond client delivery, you'll have the opportunity to build industry-defining data solutions working hand-in-hand with our solutions management and engineering teams. You'll design the analytics infrastructure that doesn't yet exist and create the frameworks that will scale with us.You will report directly to the Chief Customer Officer and be accountable for all client-facing metrics, analytics deliverables, and the strategic evolution of our commercial data science capabilities.This is where you come inWe're a growing team tackling complex problems in healthcare data. We move quickly, prioritize impact, and take pride in doing things right. The truth is: this is a demanding job. It requires focus, urgency, and deep client accountability. If you're looking for a predictable environment with clear boundaries, this isn't the right fit.But if you want to build something from scratch, take real ownership of client relationships worth millions, and see your analytics directly shape biopharma research decisions—you'll find the challenge deeply rewarding.How you'll spend your time at NovelliaClient-Facing Analytics Leadership (70%)Join weekly client meetings with biopharma partners to present patient recruitment metrics, enrollment trends, data quality insights, and study progressServe as the primary analytics point of contact for client inquiries, responding to questions about our data, methodologies, and analytical capabilitiesBuild meaningful relationships with biopharma stakeholders including medical affairs, clinical operations, and real-world evidence teamsTranslate complex analytical findings into clear, actionable insights tailored to biopharma decision-makersProactively identify opportunities to deliver additional value through analytics and communicate these to clientsInternal Analytics & Solutions Development (30%)Design and build internal analytics solutions that improve how we serve clients—dashboards, reporting frameworks, and data quality monitoring systemsPartner closely with the solutions management team to translate client needs into product requirements and technical specificationsCollaborate with the data and engineering teams to develop scalable data pipelines and transforms that power both client deliverables and internal operationsCreate and maintain the analytics infrastructure that will become the foundation of Novellia's commercial offeringsDrive data quality initiatives to ensure accuracy and reliability across all client-facing analyticsStrategic ImpactDefine best practices for research-grade analytics delivery in the real-world evidence spaceContribute to business development efforts by articulating our analytical capabilities to prospective clientsIdentify patterns across client engagements that inform product development and company strategyYou will love this role ifYou thrive in client-facing environments. You're energized by presenting to stakeholders, answering tough questions on the fly, and building relationships through consistent delivery of excellent work.You're a self-starter who builds solutions, not just analyses. You don't wait for perfect requirements—you identify needs, design solutions, and drive them to completion.You're comfortable being hands-on with code and clients on the same day. You can write SQL and Python in the morning and present insights to biopharma executives in the afternoon.You embrace AI tooling to augment your work. You actively use AI assistants to write faster, analyze smarter, and deliver more—you see them as force multipliers, not threats.You want to define a function, not inherit one. You're excited to build processes, frameworks, and standards that will outlast your tenure.You care deeply about data quality. In healthcare, accuracy isn't optional—you take pride in getting details right.RequirementsExperience & Expertise5-8 years of experience in data science or analytics, with at least 3 years in a client-facing or consulting capacityDeep proficiency with data analytics tools: SQL, Python, Snowflake, BigQuery, RedshiftStrong command of data visualization tools (e.g. Metabase, Looker) and ability to design and implement dashboards for non-technical audiencesExperience building analytics solutions from scratch—data models, pipelines, reporting frameworks, and dashboardsProven track record of translating ambiguous business questions into concrete analytical approaches and deliverablesCommunication & Relationship BuildingExceptional ability to present complex analytical insights to diverse audiences, from software engineers to C-suite biopharma executivesDemonstrated success building trusted relationships with external stakeholders through consistent, high-quality deliveryComfortable managing competing priorities from multiple clients while maintaining quality and responsivenessTechnical Strength as an ICStrong individual contributor who can design and build solutions independentlyFamiliarity with advanced analytics techniques including statistical modeling, machine learning fundamentals, and predictive analyticsAbility to evaluate data quality, identify issues, and implement monitoring systemsExperience working with healthcare data (EHR, claims, registry data) is a strong plus but not requiredMindset & Work StyleSelf-directed and resourceful—you identify problems and solve them without waiting for directionComfortable with ambiguity and rapid change in a growing company environmentProven ability to manage competing priorities in fast-paced environmentsExperience using AI tools (ChatGPT, Claude, Copilot, Cursor, etc.) to enhance productivity and accelerate delivery