Senior Director, Administrative Operations at InsideHigherEd

Job Title: Senior Director, Administrative Operations Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61767 Department This position is within FSU’s Department of Information Technology Services (ITS)Responsibilities The Senior Director provides strategic leadership for integrating administrative, financial, and business support functions within ITS. This role ensures alignment with university objectives, compliance with policies, and supports data-driven decision-making. The incumbent promotes accountability, collaboration, and service excellence to optimize resources and advance the mission of ITS.Provide executive leadership for the alignment of administrative, financial, and operational functions across ITS. Collaborate with the CIO and university leadership to enhance organizational efficiency and resource optimization. Lead in the creation of executive reports, presentations, and performance metrics that communicate outcomes, challenges, and opportunities to the CIO and governance councils. Serve as a trusted advisor to the CIO and participate in enterprise-level planning, governance, and policy development. Lead cross-divisional task forces to evaluate operational performance and identify university efficiencies.Formulate and execute multi-year financial and operational strategies to advance university priorities and align ITS operations with university objectives. Oversee financial planning, budgeting, and expenditure management, ensuring strict compliance with fiscal policies and regulatory standards, while maintaining transparency and accountability. Provide strategic oversight of resource allocation and fiscal reporting to facilitate data-informed decision-making. Lead initiatives to enhance procurement, contracting, and vendor management practices. Collaborate with university departments to prepare financial summaries and budget reports for executive review.Oversee personnel operations, including workforce planning, performance management, and succession planning. Promote professional development and foster collaboration in support of university-wide technology initiatives. Coordinate communications and strategic updates for senior leadership and university committees.Provide executive oversight of warehouse operations, financial audits, inventory control, and equipment auditing. Ensure compliance with procurement and asset management regulations. Establish operational standards, business continuity plans, and reporting mechanisms to maintain organizational resilience.Represent ITS on university committees, statewide councils, and in external audits. Represent ITS on university task forces, serving as a liaison to university partners and external stakeholders.Qualifications Master's degree and five years of experience related to administrative services, or a Bachelor's degree and seven years of related experience. Two years of experience must be in a supervisory role.Preferred Qualifications Experience in Human Resources and Financial services at a higher education or state government entity.Other Information Information Technology Services (ITS) serves as Florida State University’s unified, central technology organization. We support a community of over 50,000 students, faculty, staff, alumni, and retirees, providing the core digital foundation that enables the university to teach, learn, research, and operate at scale.Our department delivers secure, reliable, and user-centered technology services across all academic, administrative, and research environments. Following FSU’s technology alignment initiative, ITS now encompasses technology teams across colleges, departments, and specialized units, creating a more consistent, efficient, and collaborative technology ecosystem for the entire university.Our portfolio encompasses essential services, including service desk support, email, networks, voice, classroom and instructional technologies, and web platforms. We also provide advanced solutions for scientific research, digital scholarship, data integration, cybersecurity, and specialized applications that support FSU’s global centers, campuses, museums, and statewide operations.Together, we are building a modern, people-first technology organization that supports FSU’s long-term goals in innovation, research growth, and student success.University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!Learn more about our university and campuses.FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Considerations This is an A&P position.This position requires successful completion of a criminal history background check.Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.