Senior Engineering Manager, Business Systems & Tools at NexHealth

About NexHealthOur healthcare system remains frustratingly analog. When you live in a world of one-tap car rides instant meal delivery and unlimited streaming why do you still have to call to schedule a doctors appointment and fill out a clipboard in the waiting roomNexHealths mission is to accelerate innovation in healthcare by connecting patients providers and building the infrastructure layer for modern healthcare connecting thousands of fragmented on-premise and closed EHR systems into a single modern platform that powers software APIs payments and patient experiences across the ecosystem.Founded: 2017Headquarters: San Francisco CAFunding: $177M Series CEmployees: 200Trusted by tens of thousands of providers and hundreds of health-tech developers forging the infrastructure layer that modern healthcare needsAbout the RoleYoull build and lead our Business Systems engineering team - a core pillar that links Product Engineering Sales Customer Success and Support. This team powers seamless experiences for our 190 employees and over 14000 provider practices by owning our BackOffice Rails app HubSpot CRM Intercom support platform and our middleware. Success means recruiting and mentoring top engineers fully automating the customer journey from first-touch through continued support and surfacing real-time insights that enable every team to move faster and smarter.What Youll DoLead and grow your team. Recruit and hire top-tier talent. Set the technical bar for the team and hold them accountable.Technical and systems ownership. Drive and review the systems architecture and code solutions. Scale our middleware solutions to enable systems expansion.Deliver cross-systems initiatives. Automate our GTM motions to manual onboarding billing and handoffs. Partner with Product CS and Sales to translate needs into robust solutions.What Youll Bring8 years of experience as a software engineer with 2 years managing or technically leading small teams.Proven track record of hiring and coaching senior engineersDeep experience in integrating SaaS Platforms (Hubspot Intercom Salesforce Stripe) into custom appsExpert in large scale production applications and their supporting technologies (we use Ruby on Rails Sidekiq PostgreSql (RDS/Aurora) AWS cloud infrastructure)Strong systems thinker that thrives in ambiguous high-leverage projects.A vision for what great software and great engineering looks like and the technical expertise and leadership skills to make that vision a reality.Excellent written and verbal communication skills. You can communicate technical concepts to business stakeholders engineering and our GTM teams.BenefitsFull Medical Dental and Vision (up to 100% covered)401K and commuter benefitsFlexible PTOHigh-impact work that directly improves the healthcare experience for millionsOur ValuesSolve the customers problems not yoursWhen making decisions think from the perspective of the customer. Its easy to make decisions that make our lives simpler but not the customers.Do the things others are not willing to doAs a Nexer always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace.Take ownershipAct like a founder. Own your roles destinies mistakes behavior and our mission. The buck stops with each of us - no blaming or excuses.Say whats on your mind with positive intentBe direct proactive transparent and frequent in your communication.Default trustAs a Nexer you do not have to earn trust trust is given to you by default. If we by default trust each other our speed of communication feedback information sharing and overall improvements will be a lot faster.Think in first principlesWe first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask why to validate our assumptions.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender expression sexual orientation age marital status veteran status or disability status. We provide reasonable accommodation for individuals with disabilities to participate in the application or interview process. Contact to request assistance.Required Experience:Manager Key Skills Design Engineering,Corporate Communications,ABB,Bpcs,Application Support Employment Type : Full Time Experience: years Vacancy: 1