Senior Engineering Manager at Monzo

Were on a mission to make money work for everyone.Were waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!Were not about selling products - we want to solve problems and change lives through Monzo Hear from our UK team about what its like working at Monzo New York NY Senior Engineering Manager $221000 - $299000 Stock Options Benefits TechnologyAt Monzo were building the future of digital banking - one that puts people first not fees. We believe money should work for everyone helping you grow save and spend in ways that actually fit your life.We started in the UK and became one of the most loved digital banks trusted by millions. Now were bringing that same energy innovation and heart to the US empowering people to take control of their finances with clarity simplicity and confidence.Our US team is on a mission to make digital banking that grows your money your way. Whether its cashback rewards that fit your real habits high-yield savings with no hidden catches or smart budgeting tools that simplify life everything we build is designed to lift people up not trip them upBut what truly sets Monzo apart isnt just our product - its our people. Were a team of builders problem-solvers and big thinkers united by a shared belief that finance can (and should) be fair transparent and empowering. We care deeply about the work we do and the impact it has on real peoples lives.If youre ready to make a difference and help build a bank that rewards people for being themselves come join us. Lets grow together.About Us :Monzo Group is a leading financial technology company with over 13 million customers in the UK committed to providing modern banking the last few years weve built a banking app that our customers love with extremely high daily engagement an industry leading net promoter score and award-winning customer support. Weve raised over $1 billion from Capital G Googles growth fund Ribbit Capital TenCent YCombinator Stripe Coatue and others - most recently at a $5.9 billion valuation in 2024.Were just getting started in the US. Were an agile full stack team operating like an early stage startup but with the financial operational and engineering platform muscle of a larger company. Were focused on building an amazing US product shipping and iterating quickly and deepening our product market fit. Were looking for highly driven enterprising people to help us achieve our mission to make money work for everyone.About our Engineering Team:We are a team of 20 engineers working in a startup environment and on a mission to make digital banking work for everyone in the US. We have big ambitions for the future and technology plays a big role in creating a bank our customers want. Engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company.These range from the products our customers use everyday to underlying infrastructure security payments and finance customer operations financial crime and data to name just a few areas. There is scope for impact across a huge number of opportunities.About the Role:This role is for a Senior Engineering Manager where youll be a manager of managers. You will be leading across multiple teams in an org of around 15-25 people. Were expanding and your role as the Senior EM will be to grow and build new squads as needed. Your direct reports will include Tech Leads Senior Engineers and 2-3 Engineering Managers.Senior Engineering Managers at Monzo are part of cross-functional autonomous teams and groups. Our teams are mission driven and typically include Product Managers backend web and mobile engineers as well as data scientists designers and subject matter experts relevant to that mission. We aim to keep our line management structure as shallow as possible and for teams to directly own decision making relevant to their work.Senior Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent as well as creating an inclusive team environment for people to do their best work. Youll be responsible for structuring organizing supporting and challenging your team to deliver on their mission.You can read more on the expectations of Senior Engineering Managers in our Progression Framework.Is this role right for youWhile this is not a role which requires hands-on-coding we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles.We recognise that Senior Engineering Managers lead in different ways were looking for someone who is adept at:Delivery and Execution: Enjoys taking accountability for delivery across your squad(s) collaborating with the Technical Lead and Product Manager.Engineering and Operational Excellence: Actively fosters a high bar for engineering excellence within your teams. Youre accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth so holding a high bar (and clearly articulating your expectations) is key.People Leadership: Has experience directly managing at least 2-3 Engineering Managers and leading orgs of around 20 engineers. You can support coach and develop them through their career with regular 1:1s and continuous feedback.Technical Influence: Partners with senior engineers to drive technical initiatives that raise the bar for our engineering practices.Stakeholder Relationships: Builds strong stakeholder relationships with other teams and creates a focus space for engineers to do their best work.Organizational Wide Impact: Collaborates with the wider engineering organization to contribute to company-wide best managerial and technical practices and standards.How we work :Locations & Flexible Working :Our main tech hub is in New York and the expectations for this role will be a flexible hybrid schedule.We value meeting in person but theres no pressure to come into the office every day even if youre nearby. We believe youll do your best work if you are where you want to be but the ask is this role be based in the New York area to be close to the teams existing timezone.Our offices are naturally social especially Tuesdays Wednesdays and Thursdays. Teams also schedule time together often for work and play in or around the office or online.Set up a work schedule that delivers impact and fits your life.At Monzo we value connections flexibility and well-being. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance.Youll be empowered to manage your work in a way that suits you and your team giving you the freedom for children drop-offs and pick-ups walking your dog or adventurous cat avoiding peak commuting times or gym slots appointments or supporting your family in an emergency. Work the way that works for you with Monzo! The interview process:After an initial informal recruiter call you go through two main stagesInitial Call (1 hour) Youll meet with one of our Senior Engineering Managers or Engineering Directors. Theyll ask you about your previous experience in particular people leadership product delivery and technical leadership. Theyll ask example based questions (Tell me about a time when)Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below).The Loop is one stage and the interviews in this stage are:- Team and Org Management (1 hour)An example based interview with 1-2 of our engineering leaders. Theyre interested to hear examples from your previous experience on the teams youve led how youve shaped and partnered with product and the impact you had.- System Design (1 hour)Youll partner with a Staff or Principal Engineer on a technical whiteboarding exercise.- Behavioral (1 hour)Similar to Team and Org Management this is an example based interview with 1-2 Engineering Leaders. This interview focuses on your people leadership style and core behaviors as an Engineering Manager.- Chat with an Engineering Leader (30 mins)At Monzo we believe interviews are a two-way street. This will be your opportunity to ask us any questions about Monzo engineering leadership or our teams whatevers on your mind.All things going well youll have completed the hiring process Our average process takes around 3-4 weeks but we will always work around your availability. Youll have the chance to speak to our recruitment team throughout the process.Equal opportunities for everyoneDiversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.If you have a preferred name please use it to apply. We dont need full or birth names at application stage Required Experience:Manager Key Skills Data Center Experience,ArcGIS,Cloud Infrastructure,Construction Estimating,Go,Mathcad,React,Redux,AWS,Software Development,Auto Estimating,Distributed Systems Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 221000 - 299000