Senior Field Service Technician at Morris Business Solutions

Job DescriptionJob DescriptionAbout the Role:Morris Business Solutions is a leading provider of office technology in North and South Carolina. We’re actively hiring a Senior Field Technician to take full ownership of a designated service territory — supporting and maintaining Xerox and Kyocera MFPs.You’ll handle on-site service, troubleshooting, preventive maintenance, and serve as a second-level escalation point for other technicians. This role is designed for independent, self-motivated professionals who take pride in providing high-quality service.What You'll Do:Perform hands-on service and maintenance on Xerox and Kyocera MFP equipmentRespond to service calls and troubleshoot hardware issues in the fieldExecute preventive maintenanceProvide second-level technical support for other techniciansMaintain accurate service records and communicate clearly with customersRepresent Morris Business Solutions with professionalismQualifications:5+ years’ experience servicing Xerox equipment (required)Experience with PrimeLink and Versant is a plusFiery Experience is a plusBasic computer skillsStrong diagnostic and problem-solving skillsEffective written and verbal communicationValid driver’s licenseMust be self-motivated and able to work independentlyWhat We Offer:10% increase over your current pay (based on skill and experience)Monthly bonuses (up to $270/month)Annual Raises401K with company matchHealth, dental, vision, and life insuranceUp to 5 weeks PTO + 8 paid holidaysCompany-provided vehicle (take-home, fuel & maintenance covered)Relocation assistance or Signing Bonus (if applicable)Uniforms providedPerformance-based company trips (past trips: Key West, Greece, Ireland)If you're a skilled technician looking for better pay, more responsibility, and a company that backs high performers — apply now.