Senior Financial Analyst, Customer Success at HubSpot

POS-11213Senior Financial Analyst Customer SuccessRole Summary:Our mission at HubSpot is to help millions of organizations grow better. The Finance team plays a key role in that mission by driving operational excellence enabling data-driven decisions and delivering strategic insights that fuel this role youll act as a trusted advisor to our Customer Success leaderspartnering across Services Support and Success teams to shape strategy optimize investments and elevate business performance through financial excellence.What Youll DoPartner with Customer Success executives to design and execute short- and long-term financial strategies that drive scalable growth and measurable impact.Lead annual budgeting and quarterly forecasting for Customer Success ensuring alignment with company objectives and ROI targets.Deliver actionable recommendations for investment allocation resource optimization and efficiency.Build and maintain dashboards to monitor performance including actuals vs. plan and key metric trends for executive visibility.Collaborate with data and operations teams to develop frameworks for measuring performance and ROI across Customer Success.Identify recommend and drive automation AI and best practice adoption to streamline financial processes across the Flywheel.Translate complex financial insights into clear concise narratives for non-financial stakeholders.Contribute to continuous improvement by supporting scalable systems and cross-functional collaboration.What Youll BringRequired Qualifications3 years of experience in FP&A Finance Business Partnering or a related analytical roleideally in SaaS tech or high-growth environments.Proven expertise supporting Customer Success or Go-to-Market organizations with performance metrics and applied financial analysis.Advanced analytical and financial modeling skills using Excel/Google Sheets plus experience with tools such as Adaptive OneStream NetSuite or Anaplan.Experience with BI tools (Looker Tableau Power BI) and familiarity with Allocadia preferred.Strong business judgment and collaboration skills with the ability to influence cross-functional partners and senior stakeholders.Excellent written verbal and presentation communication skillsable to simplify complex topics for non-financial audiences.A self-starter mindset with adaptability in a fast-paced evolving environment.Bachelors degree in Finance Accounting Economics or a related field.Nice-to-Have QualificationsExperience driving digital Customer Success performance frameworks or cost modeling.Exposure to AI implementation or automation in financial systems.Advanced qualifications such as MBA CFA or CPA.Experience in scaling FP&A functions within a global SaaS organization.At HubSpot were committed to building a diverse team and an inclusive environment where every voice is heard. If youre passionate about partnering with innovative marketers and driving business impact through finance wed love to hear from you!Pay & BenefitsThe cash compensation below includes base salary on-target commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills experience qualifications and other job-related reasons.This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.At HubSpot fair compensation practices arent just about checking off the box for legal compliance. Its about living out our value of transparency with our employees candidates and community.Annual Cash Compensation Range:$118500$189600 USDWe know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.If you need accommodations or assistance due to a disability please reach out to us using this form.At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangementsMassachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.India Applicants: link to HubSpot Indias equal opportunity policy here.About HubSpotHubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.Were building a company where people can do their best work. We focus on brilliant work not badge swipes. By combining clarity ownership and trust we create space for big thinking and meaningful progress. And we know that when our employees grow our customers do too.Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.Explore more:HubSpot CareersLife at HubSpot on InstagramBy submitting your application you agree that HubSpot may collect your personal data for recruiting global organization planning and related purposes. Refer to HubSpots Recruiting Privacy Notice for details on data processing and your rights.Required Experience:Senior IC Key Skills Cognos,Forecasting,Hyperion,Financial Concepts,Pivot tables,Accounting,Analysis Skills,Microsoft Excel,Financial Analysis,Financial Modeling,Budgeting,Financial Planning Employment Type : Full Time Experience: years Vacancy: 1