Senior Manager, Accommodations Services at Sun Life

Sun Life U.S. is one of the largest providers of employee and government benefits helping approximately 50 million Americans access the care and coverage they need. Through employers industry partners and government programs Sun Life U.S. offers a portfolio of benefits and services including dental vision disability absence management life supplemental health medical stop-loss insurance and healthcare navigation. We have more than 6400 employees and associates in our partner dental practices and operate nationwide.Visit our website to discover how Sun Life is making life brighter for our customers partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office.The opportunity: The Senior Manager Accommodations Services provides supervisory responsibilities to the Accommodations team in support of Sun Life Integrated Absence Disability and Accommodation services.In this role you work within a team environment among a peer group and with key business partners to service client needs related to absence disability and accommodations. Additionally you are responsible for your team performance and meeting the established operational area standards for the professional management of both routine and complex claims for Absence and Disability Management.How you will contribute:Lead and develop a team managing ADA and PWFA accommodationsConduct quality reviews and provide coaching to staffDrive talent development including selection retention and performance managementFacilitate interactive dialogues with employees medical professionals and other stakeholdersMonitor workflow and ensure optimal case managementOversee utilization of internal and external resourcesParticipate in strategic planning for Accommodation ServicesIdentify areas for continuous improvementMonitor and report on key performance metricsContribute to educational seminars and client presentationsWhat you will bring with you:Ability to work with a diverse range of people.5 years direct experience required in managing accommodations absence vocational services and/or claims team.Previous people leadership/ management experience strongly preferred.Disability and Absence Management knowledge with demonstrated expertise in Federal/State FMLA short-term disability statutory disability plans ADA and the disability insurance industryStrong communication and negotiation skillsAdvanced knowledge of Accommodation and Vocational ServicesExcellent analytical critical thinking and problem-solving abilitiesAbility to work in a fast-paced service-oriented environmentStrong organizational and time management skillsCollaborative team player with the ability to work independentlySalary:$71100-$106700At our company we are committed to pay transparency and equity. The salary range for this role is competitive nationwide and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills qualifications experience education and geographic addition to your base salary this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.Not ready to apply yet but want to stay in touch Join our talent community to stay connected until the time is right for you!We are committed to fostering an inclusive environment where all employees feel they belong are supported and empowered to thrive. We are dedicated to building teams with varied experiences backgrounds perspectives and ideas that benefit our colleagues clients and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.Life is brighter when you work at Sun LifeAt Sun Life we prioritize your well-being with comprehensive benefits including generous vacation and sick time market-leading paid family parental and adoption leave medical coverage company paid life and AD&D insurance disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match stock purchase options and an employer-funded retirement account. Enjoy a flexible inclusive and collaborative work environment that supports career growth. Were proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S. weve also been recognized as a Top 10 employer by the Boston Globes Top Places to Work for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans unless the accommodation would impose an undue hardship on the operation of our business. Please email to request an accommodation.For applicants residing in California please read our employee California Privacy Policy and Notice.We do not require or administer lie detector tests as a condition of employment or continued employment.Sun Life will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including applicable fair chance ordinances.All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.Job Category: Claims - Life & DisabilityPosting End Date: 19/12/2025Required Experience:Senior Manager Key Skills Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 71100 - 106700