Senior Manager - Data Science at American Express

DescriptionAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Senior Manager, Data Science – AIM (Analytics, Investment & Marketing Enablement)At American Express, our Global Commercial Services (GCS) business powers millions of businesses worldwide. Within GCS Marketing, the AIM (Analytics, Investment & Marketing Enablement) team serves as the analytical engine driving profitable growth, smarter investments, and differentiated customer value.We are a high-impact, fast-moving team that blends advanced data science, deep business context, and innovation to influence strategy at scale. If you’re excited about solving complex problems, building production-grade models, and shaping how we engage customers—this is your opportunity to make a measurable difference.What You’ll DoAs a Senior Manager, Data Science, you will lead the development of next-generation decision science solutions that power Expense Management growth and customer engagement strategies.You will:Design and deploy advanced machine learning models to optimize customer targeting, eligibility, and propensity segmentationDrive end-to-end data science solutions—from problem framing and feature engineering to model deployment and performance monitoringEnhance commercial data ecosystems, identifying new data signals and features that unlock incremental business valuePartner closely with marketing, product, and strategy teams to translate business needs into scalable analytical solutionsInfluence acquisition and engagement strategies through data-driven insights and experimentationChampion model governance and responsible AI practices, ensuring models meet enterprise risk and compliance standardsCommunicate complex findings clearly to senior stakeholders, shaping decision-making with actionable insightsWhy This Role MattersYour work will directly impact customer growth, profitability, and targeting strategy across a global portfolioYou’ll operate at the intersection of data science, marketing, and commercial strategyYou’ll help define how American Express leverages AI/ML for competitive advantageMinimum QualificationsBachelor’s degree in a quantitative field (e.g., Statistics, Mathematics, Engineering, Economics) or equivalent practical experience3+ years of experience in data science, decision science, or advanced analytics, ideally in financial services or a related industryProven ability to apply modern machine learning techniques to solve real-world business problemsStrong problem-solving skills with the ability to translate ambiguous business questions into analytical frameworksHands-on experience with Python, PySpark, and SQLSolid understanding of data mining, feature engineering, and model evaluation techniquesPreferred QualificationsMaster’s or PhD in a quantitative fieldExperience building and deploying models in production environmentsFamiliarity with marketing analytics, customer targeting, or credit/risk modelingStrong storytelling skills with the ability to influence non-technical stakeholdersWhat Sets You ApartYou think like an owner and care about business impact—not just model accuracyYou’re curious, experimental, and constantly exploring new techniques and approachesYou thrive in a collaborative environment and enjoy turning data into strategyQualificationsSalary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.Job Field: MarketingSchedule: Full-time