Senior Manager, Platform, AI & Data – Solution Consulting at ServiceNow

Were looking for a strategic people-first Senior Manager to lead a high-performing Solution Consulting team across Platform App Engine Workflow Data Fabric and AI. This leader will elevate technical excellence drive cross-functional alignment and build a culture rooted in curiosity clarity and customer impact.What Youll LeadTeam Leadership & Coaching: Develop mentor and inspire a team of Advisory/Sr. Advisory Solution Consultants; elevate technical depth storytelling and execution.Strategic Direction: Shape presales strategy across App Engine Data Fabric and AI ensuring consistency top-tier customer experience and strong deal execution.Customer Impact: Guide teams through discovery solution architecture and value articulation for complex enterprise opportunities.Cross-Functional Partnership: Align closely with Sales Product Engineering and Delivery to drive pipeline health forecast accuracy and customer success.Operational Excellence: Manage resourcing prioritization enablement and productivity; champion best practices and scalable assets.Thought Leadership: Represent the organization in executive briefings workshops enablement sessions and strategic customer conversations.Innovation Mindset: Foster continuous learning across low-code data integration AI automation and platform architecture trends.Qualifications : What You Bring35 years leading presales/technical teams; proven track record coaching and developing talent.Strong understanding of enterprise architecture low-code development data integration and AI-driven workflows.Executive presence with the ability to simplify complexity for C-suite audiences.Ability to influence across functions drive clarity and create alignment in fast-moving environments.A culture builder who leads with curiosity transparency and positive energy.Additional Information : Work PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Remote Work : YesEmployment Type : Full-time Key Skills Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting Department / Functional Area: Sales Experience: years Vacancy: 1