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Epic Health System Llc

Primary Care Practice Manager at Epic Health System Llc

Epic Health System Llc Southfield, MI

Job Description

Practice Manager Location: Southfield MIJob type: In-PersonWere looking for a motivated and skilled Healthcare Practice Manager to lead the day-to-day operations of our primary care clinic. As a key leader youll ensure streamlined workflows outstanding patient care and the highest levels of staff performance. Youll play a critical role in creating a positive efficient and welcoming environment for both patients and team members.What Youll Do:Staff Leadership & DevelopmentRecruit train and retain top clinical and administrative talent.Conduct performance reviews identify growth opportunities and implement development plans.Foster a culture of collaboration continuous improvement and excellence.Operational ExcellenceOversee daily clinic operations ensuring efficient workflows and timely patient care.Manage staff schedules and clinic attendance to ensure optimal coverage.Ensure compliance with healthcare regulations standards and policies.Exceptional Patient ExperienceAddress patient concerns with respect urgency and a focus on delivering an excellent experience.Advocate for patients to ensure their journey meets the highest standards of care.Facility & Resource ManagementMaintain inventory levels and ensure medical equipment is functioning properly.Ensure the clinic environment is clean safe and conducive to quality care.Financial OversightAnalyze operational performance and identify areas for improvement.Manage clinic financial operations including intake banking and cost control.Drive accountability for achieving financial and operational goals.Growth & Business DevelopmentSupport clinic growth initiatives through capacity planning and schedule optimization.Build strong relationships with vendors and external partners to enhance operations.Compliance & SafetyUphold adherence to all healthcare laws regulations and safety protocols.Implement strategies to maintain a safe and effective environment for staff and patients.What You Bring to the Role:Required Qualifications:Education & CredentialsBachelors degree in Healthcare Administration Business Management Nursing or a related field required; Masters degree preferred.Current knowledge of healthcare regulations compliance standards and safety protocols.Experience35 years of progressive leadership experience in a healthcare clinical operations or medical practice setting.Proven track record in staff management including recruiting training performance evaluation and retention.Experience overseeing daily clinic operations patient flow and scheduling.Strong background in financial oversightbudgeting cost control and revenue management.Demonstrated success in driving operational improvements and supporting growth initiatives.Skills & CompetenciesStrong leadership and team development skills with the ability to foster collaboration and accountability.Excellent problem-solving decision-making and organizational skills.Ability to handle patient concerns with empathy urgency and professionalism.Proficiency in healthcare software systems (Athena is a big plus) and Microsoft Office Suite.Strong communication and interpersonal skills for working effectively with staff patients and external partners.Knowledge of facility management resource allocation and vendor relations.Personal AttributesResults-oriented with a focus on operational excellence and patient satisfaction.Adaptable and resilient able to thrive in a fast-paced clinical environment.High ethical standards and commitment to compliance and patient safety.Why Join EPIC HealthWhat We OfferCompetitive Salary: Recognizing your expertise and leadership.Comprehensive Benefits: Health dental vision 401K and more to support your well-being.Growth Opportunities: Clear pathways for advancement leadership development programs and the chance to expand your role as our organization grows.Professional Development: Access to training certifications and ongoing learning to sharpen your skills.Collaborative Culture: Be part of a team that thrives on innovation accountability and delivering exceptional patient care.Ready to Lead Healthcare ExcellenceIf youre ready to take the next step in your career and help shape the future of patient-centered care wed love to meet you.Apply today and join a team thats making a difference in every community we serve.Visit to learn more about us.* Background checks are required for this role.Required Experience:Manager Key Skills Practice Management,Veterinary Experience,Enterprise Architecture,Office Manager Experience,Enterprise Software,Healthcare Management,IaaS,TOGAF,Medical office experience,Conflict Management,COBIT,Customer relationship management Employment Type : Full-Time Experience: years Vacancy: 1

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