Senior Principal Infrastructure Advisor at Truist Bank

The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have a profile with us you can log in to check status.Need HelpIf you have a disability and need assistance with the application you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries wont receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:Resolves highly complex technical issues for Truists Network applications.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.1. Performs problem tracking diagnosis and root-cause analysis replication troubleshooting and resolution for highly complex issues.2. In this capacity oversees others who perform programming and debugging activities.3. Responds to issues in a timely manner by receiving and investigating incidents or service tickets.4. Provides technical consultation on extremely challenging or unusual situations.5. May lead large complex projects related to improving processes or support capabilities.6. May engage and mange external vendors.7. Interprets internal/external business challenges and recommends best practices.8. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions.9. Mentors less experienced teammates to build technical expertise.10. May have people management responsibilities.QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Bachelors degree and eight years of experience in development or production support or an equivalent combination of education and work experience.2. Deep specialized and/or broad functional knowledge.3. Sound understanding of business and organizational strategies and processes.4. Ability to interpret internal and external business challenges and recommend best practices.5. Ability to lead complex projects.6. Sophisticated analytical skills and the ability to solve complex technical and business problems.7. Ability to influence others at senior levels to adopt a new perspective.Preferred Qualifications:1. Masters degree or MBA and ten years of experience or an equivalent combination of education and work experience.2. Deep knowledge and experience in software support or development.3. Banking or financial services experience.OTHER JOB REQUIREMENTS / WORKING CONDITIONSSittingFrequently (25% - 50% of the time)LiftingUp to 25 lbs.Visual / Audio / SpeakingAble to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Manual Dexterity / KeyboardingAble to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.AvailabilityAble to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.TravelUp to 25%General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.EEO is the Law E-Verify IER Right to WorkRequired Experience:Staff IC Key Skills Computer Hardware,Loan Processing,Sales Experience,Continuous Integration,Iis,Risk Management,Banking,Strategic Planning,Curriculum Development,Administrative Experience,Program Design,negotiation Employment Type : Full-Time Experience: years Vacancy: 1