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Senior Product Manager, Fleet Platform at Gridware
Job Description
Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware's advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit .
About the roleWe are looking for a Senior Product Manager to own and evolve our Fleet Platform-the integrated system that powers our internal operations and provides clear, accurate, and timely visibility into the performance of Gridware's fleet. Your work will shape our vision to build thegrid's control center: powered by intelligent insights and connected data pipelines, enabling timely and informed Active Grid Response (AGR), empowering operators, and strengthening grid resiliency.
This role sits at the intersection of data models, backend services, and a user-facing application, ensuring that fleet reliability is proactively monitored, managed, and optimized at scale. As the owner of this product lane, you will define the strategy, roadmap, and execution for developing and scaling a system that enables remote controls, unlocks fleet intelligence, and ensures our devices operate optimally in diverse environments. You will partner closely with software, firmware, data engineering, modeling, design, operations, and customer teams to transform how we manage and understand the fleet end-to-end.
Responsibilities- Define and own the long-term strategy for our Fleet Platform, grounded in customer needs, operational requirements, and technical feasibility.
- Translate complex environmental, modeling, and operational insights into a cohesive roadmap that integrates models, backend services, and UI.
- Lead cross-functional teams to deliver an integrated, high-performing fleet system that integrates GIS visibility, centralized remote operations, intelligent backend services, and model-driven insights into a unified, high-reliability product experience.
- Manage product documentation, requirements, and alignment across engineering, operations, and customer-facing teams.
- Build strong partnerships with data science and fleet engineering teams to ensure new insights translate into functional, valuable product experiences.
- Ensure the product delivers clarity, value, and actionability for internal operators and complements Commercial product needs.
- Work with operations and customer teams to identify and prioritize problems that directly improve reliability and customer experience.
- Define KPIs and success metrics for fleet reliability, operational efficiency, and customer experience.
- the fleet product is performant, maintainable, and built with the right controls, observability, and operational rigor.
- 5-8+ years of product management experience, ideally in complex technical domains (IoT, infrastructure, geospatial systems, environmental modeling, or similar).
- Experience working with backend services, data/ML/model-driven products, or device fleets at scale.
- Strong track record of shipping cross-functional products with engineering, data science, and operations.
- Ability to translate high-complexity technical systems into simple customer-centric workflows.
- Strong data reasoning and comfort working with modeling teams, service architectures, and geospatial concepts.
- Excellent communication skills that bring clarity to ambiguous or highly technical domains.
- Execution-focused mindset with the ability to manage competing priorities across multiple technical teams.
- Systems thinker who can integrate models, data, services, and UI into a unified product experience.
- Deep empathy for operational and customer realities.
- Bias for clarity, structure, and proactive problem-solving.
$160,000 - $180,000 a year
NoteThis describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!
Benefits- Health, Dental & Vision (Gold and Platinum with some provider plans fully covered)
- Paid parental leave
- Alternating day off (every other Monday)
- "Off the Grid", a two week per year paid break for all employees.
- Commuter allowance
- Company-paid training
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