Senior Product Manager, IT at Upstart

About UpstartUpstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly with zero documentation to upload.Upstart is a digital-first company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; Austin Texas; and New York City NY (opening Summer 2026).Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!The TeamAs a Senior Product Manager within Upstarts IT team youll define and drive the next generation of enterprise-level products and capabilities that power every Upstarter. The IT team delivers foundational tools such as Google Workspace Slack VPN connectivity and video conferencing as well as custom-developed solutions that automate workflows integrate systems and enhance employee productivity.As part of Upstarts GenAI transformation were reimagining how employees access knowledge collaborate and leverage intelligent automation. Youll lead this transformation by defining the vision strategy and roadmap for GenAI-enabled enterprise solutions turning complex technical capabilities into intuitive high-impact products that empower every employee.Position Location - This role is available in the following locations: Remote; San Mateo CA; Columbus OHTravel Requirements -As a digital first company the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions cadence varies depending on the team and role; the IT team meets quarterly for 4-5 consecutive days at a time.How youll make an impact:Lead the product strategy and execution for Upstarts GenAI-enabled enterprise productivity solutions shaping the future of internal tools and employee experiences.Translate strategy into action by writing clear actionable product requirements and success criteria collaborating closely with key business stakeholders.Establish clear success metrics to evaluate adoption impact and continuous improvement across GenAI and productivity solutions.Partner with cross-functional teams (Engineering InfoSec People and Operations) to ensure solutions meet business compliance and user experience goals.Continuously evaluate and optimize existing productivity tools identifying opportunities for integration automation or reimagination.Champion employee experience by ensuring every product improves accessibility discoverability and productivity for all Upstarters.What were looking for:Minimum requirements:6 years of Product Management experience with at least 3 years focused on enterprise SaaS or internal platform products.Proven ability to lead cross-functional initiatives from concept through delivery.Strong technical acumen with experience collaborating closely with engineers on APIs integrations and automation workflows.Demonstrated success in defining product strategy and delivering measurable impact.Excellent communication skills with the ability to align technical and non-technical stakeholders.Passion for creating seamless impactful internal user experiences.Preferred qualifications:Experience delivering GenAI LLM or automation-driven productivity products.Familiarity with enterprise collaboration tools and ecosystems (Google Workspace Slack Okta etc.).Understanding of enterprise data security access control and knowledge management.Prior experience in IT or internal platform product management.Relevant certifications or background in AI product strategy or enterprise systems.What youll love:Competitive Compensation (base bonus & equity)Comprehensive medical dental and vision coveragePersonal Development and Technology & Ergonomic BudgetsLife insurance and disability benefitsClubs and Activities (Game Nights Fitstarters Superwomen Book Club Investing Club Money Discussions Photography Club and Basketball teams)Generous vacation policy401(k) and Employee Stock Purchase Plan (ESPP)Catered lunches snacks & drinks#LI-REMOTE#LI-MidSeniorAt Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).United States Remote - Anticipated Base Salary Range$162100$224500 USDUpstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures backgrounds perspectives and experiences and know that we can only become better together.If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please email Experience:Senior IC Key Skills Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams Employment Type : Full Time Experience: years Vacancy: 1