Senior Software Technician at Mars

Job Description:Job: Senior Software TechnicianShift: DaysLocation: Royal Canin (North Sioux City SD)Royal Canin is seeking Senior Software Technician to join our exciting pet food business at a North Sioux City manufacturing plant. We focus on the unique needs of cats and dogs. Our obsession with detail allows us to deliver precise effective nutrition and help them become their magnificent best.The Senior Software Technician is responsible for the safe reliable and efficient performance of the automated plant processes systems and lines. They must be multi-crafted with a heavy emphasis on software and control systems. Their work includes on-line troubleshooting and repair design input continuous improvement activities and training of other technicians contractors and plant operators.What are we looking for5 years of experience in industrial Controls Automation Computer Science with understanding of networks databases and scriptingPreferred: AS or BS degree In Controls Automation Computer Science or related fieldResolves most questions and problems and refers only the most complex issues to higher levels Preferred: Food production experience: mixing filling FDA regulated sterilization packagingWhat will be your key responsibilitiesGeneral IT & Software Support:Manage Windows OS environments Microsoft Office tools and remote access technologies (RDP VPN SSH). Troubleshoot common IT and cybersecurity issues.PLC Programming & Maintenance:Develop test and maintain PLC programs (Siemens Allen-Bradley Schneider). Ensure proper documentation backups and change management.SCADA & HMI Systems:Configure and support SCADA platforms (Factory Talk Ignition) design HMI screens and monitor system performance.Industrial Servers & Infrastructure:Maintain industrial servers virtual machines and databases ensuring uptime backups and cybersecurity compliance.Manufacturing Execution System (MES):Support MES configuration data integration with PLC/SCADA and troubleshoot production control issues. Collaborate with cross-functional teams to ensure compliance and traceability.Industrial Networking:Support and troubleshoot industrial network protocols (Ethernet/IP Profinet Modbus TCP). Maintain network hardware and document topology.Database & Data Management:Administer SQL databases and process historians ensuring data integrity backup and disaster recovery readiness.Troubleshooting & Support:Provide on-site technical support conduct root cause analysis and coordinate with maintenance and engineering teams.Systems Integration & Continuous Improvement:Assist with new equipment integration FAT/SAT testing and recommend automation improvements.Compliance & Documentation:Maintain technical documentation and ensure systems comply with industry standards (GMP HACCP ISO). Support audits and safety protocols.Training & Collaboration:Train operators and technicians communicate effectively with non-technical teams and collaborate with IT on cybersecurity and network management.What can you expect from MarsWork with diverse and talented Associates all guided by the Five Principles.Join a purpose driven company where were striving to build the world we want tomorrow today.Best-in-class learning and development support from day one including access to our in-house Mars University.An industry competitive salary and benefits package including company bonus.#LI-GK24#LI-OnsiteRequired Experience:Senior IC Key Skills Computer Operation,Computer Skills,Generator Repair,Military Experience,Mechanical Knowledge,Commercial Driving,HVAC/R,Ftp,Schematics,Maintenance,Medical Imaging,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1