Senior Solution Architect Personalization Strategist at Contentful

About the OpportunityAs a Personalization Solution Architect on Contentfuls Professional Services team you will serve as both a strategic advisor and technical authority. This hybrid role goes beyond implementation; you will be working with executives and business leaders to shape personalization strategies define success metrics and drive measurable ROI from personalization initiatives.You will design and oversee sophisticated solutions leveraging Contentful Personalization and broader composable technologies guiding customers through their digital maturity journey. By blending strategy consulting solution design and delivery leadership you will ensure our customers achieve both technical adoption and long-term business impact.What to expectStrategic ConsultingPartner with senior business and marketing stakeholders to define personalization strategies business objectives and KPIs.Conduct executive workshops and maturity assessments to help customers evolve their personalization capabilities.Advise on organizational change management governance and operating models to scale personalization globally.Translate strategic vision into actionable roadmapsphasing capabilities from quick wins to enterprise-scale programs.Solution Architecture & ImplementationArchitect personalization solutions that combine Contentful Personalization with data sources (CDPs CRMs analytics AI models).Lead discovery sessions design sessions and proof-of-concepts demonstrating value from segmentation experimentation and AI-powered personalization.Provide guidance on data readiness integration patterns and performance optimization across composable architectures.Enable customer teams through documentation reference architectures and reusable frameworks.Thought Leadership & EnablementAct as a subject-matter expert on personalization best practicesboth within Contentful and externally with customers.Contribute to the development of accelerators methodologies and playbooks that scale personalization success.Deliver strategic insights and feedback loops to Product and Engineering to influence the evolution of Contentful Personalization.Mentor internal team members and support field enablement across Sales Customer Success and Solution Engineering.What you need to be successfulStrategic consulting experience: Proven background in management consulting customer strategy or digital transformation in addition to solution architecture.Deep understanding of personalization platforms A/B testing and AI/ML-powered segmentation preferably in enterprise contexts.Track record of engaging with C-suite and senior business leaders to drive strategic decision-making.Strong technical background with SaaS platforms composable architecture and data integrations (APIs CDPs analytics).Professional experience designing or implementing microservices-based architecturesHands-on proficiency with modern web technologies such as React/ Vue Angular REST and GraphQL APIs and cloud-based microservicesFamiliarity with web rendering approaches (server-side client-side hybrid SSG ISR) and modern frameworks ( Remix Gatsby)Skilled communicator equally comfortable with executive storytelling and technical deep dives.Experience leading cross-functional workshops maturity assessments and business case development.Willingness to travel up to 25% to facilitate executive strategy workshops and onsite engagements.What Success Looks LikeCustomers see measurable business impact (higher conversions engagement or ROI) tied directly to personalization strategies you design.Contentful is positioned as a trusted strategic partner not just a technology vendor.Customer organizations adopt repeatable frameworks and governance models you help define.Internal teams leverage your expertise to scale personalization enablement across industries and regions.Whats in it for youJoin an ambitious tech company reshaping the way people build digital experiencesFull-time employees receive Stock Options for the opportunity to share in the success of our companyComprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.Fertility and family building benefits including a lifetime reimbursable wallet to support your growing family.We value Work-Life balance and You Time! A generous amount of paid time off including vacation days sick days compassion days for loss education days and volunteer daysCompany paid parental leave to care for and focus on your growing familyUse your personal annual education budget to improve your skills and grow in your careerEnjoy a full range of virtual and in-person events including workshops guest speakers and fun team activities supporting learning and networking exchange beyond the usual work dutiesAn annual wellbeing stipend to care for your physical financial or emotional healthA monthly communication stipend and phone hardware upgrade reimbursement.New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.This role will need to be conducted in a state in which we are currently registered to do business.California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity internal salary ranges market data/ranges applicants skills and prior relevant experience certain degrees and certifications (e.g. JD/technology) for example.California Salary Range: $170000 - $230000This position is eligible for equity awards annual bonuses short- and long-term incentives and program-specific awards where applicable in accordance with the terms of Contentfuls variable compensation plans.#LI-Hybrid #LI-JE1Who are weContentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging personalized content at scale. By blending composability with native AI capabilities Contentful enables dynamic personalization automated content delivery and real-time experimentation powering next-generation digital experiences across brands regions and channels for more than 4200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful working from hubs in Berlin Denver San Francisco London New York and distributed worldwide.Everyone is welcome here!Everyone is welcome here is a celebrated component of our culture. At Contentful we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed. We invite you to apply and join us!If you need reasonable accommodations at any point during the application or interview process please let your recruiting coordinator know.Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites fake email addresses claiming to be from our company or social media. We do not ask for your personal information such as bank account numbers identification numbers etc through social media or chat-based apps nor do we request or send money for the purchase of business equipment. If you suspect fraud please report it to your local authorities as well as reach out to us at with any information you may have.By clicking Apply for this job I acknowledge that I have read the Contentfuls Candidate Privacy Notice and hereby consent to the collection processing use and storage of my personal information as described therein.Required Experience:Senior IC Key Skills Business Process,VMware,Cloud,HTML5,Windows,Project managements,AWS,Infrastructure,Web Services,JQuery,Java,Computer Engineering,Solutions design,Technical Solutions,Analytics Employment Type : Full Time Experience: years Vacancy: 1