Senior Technical Trainer at Metropolitan Council

WHO WE ARE WHO WE ARE:We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. We are committed to supporting a diverse workforce that reflects the communities we serve. Metro Transit is one of the country's largest transit systems, employing more than 3,200 people, and provided nearly 78 million rides in 2019 through an integrated network of buses, light rail and commuter trains. In 2016, Metro Transit was named System of the Year by American Public Transportation Association.How your work would contribute to our organization and the Twin Cities region: The Senior Technical Trainer is responsible for analyzing; designing, developing, implementing and evaluating high quality technical training programs for Bus Maintenance personnel. The incumbent will provide instruction for all facets of the bus maintenance and repair processes including, but not limited to: Mechanical, hydraulic, pneumatic, air-conditioning electrical and electronic maintenance activities associated with transit bus vehicles to ensure safety, improve reliability, and maintain cost effectiveness of the fleet. This position will establish a six (6) month eligibility pool for current and future openings. It will remain open until all positions are filled. Applications will be reviewed on a weekly basis. What you would do in this job Design and develop course outlines, syllabi, performance objectives, student guides, classroom slides, lab exercises, performance support tools and evaluation documentsDeliver technical training to maintenance personnel at local facilities for all three shifts Continually evaluate course effectiveness and update materials as neededCreate project plans and manage multiple priorities with multiple deadlinesPrepare the classroom, equipment, training modules, materials etc. prior to classMaintain/organize materials and equipment both inside and outside the classroomProvide technical support to maintenance technicians upon requestAct as supervisor to students during classroom hoursSeek out industry trends on new training tools and strategiesAct as Garage Supervisor as neededConduct pre-hire testing for internal and external maintenance candidate's Miscellaneous duties as assigned. What education and experience are required for this job (minimum qualifications) Bachelor's degree in Education, Engineering, Management, Business Administration, Transportation or closely related field; AND at least two (2) years of technical work experience (related to the department/area of assignment, e.g. rail vehicle maintenance, bus or truck technologies, automotive technologies, or similar), and at least two (2) years in technical training or instruction, reporting into a technical/mechanical training department with a focus on course development, instructional design, adult learning concepts as well as delivery of training. One year supervisory, lead worker or project management required.ORAssociate degree in Education, Engineering, Management, Business Administration, Transportation or closely related field; AND at least three (3) years of technical work experience (related to the department/area of assignment, e.g. rail vehicle maintenance, bus or truck technologies, automotive technologies, or similar), and at least three (3) years in technical training or instruction, reporting into a technical/mechanical training department with a focus on course development, instructional design, adult learning concepts as well as delivery of training. One year supervisory, lead worker or project management required.ORHigh School diploma or GED; AND at least four (4) years of technical work experience (related to the department/area of assignment, e.g. rail vehicle maintenance, bus or truck technologies, automotive technologies, or similar), and at least four (4) years in technical training or instruction, reporting into a technical/mechanical training department with a focus on course development, instructional design, adult learning concepts as well as delivery of training. One year supervisory, lead worker or project management required.In addition: Participation and successful completion of a Metropolitan Council leadership development/supervisory training program (graduate of the STEP program, Supervisor Training and Education Program) or Leadership Academy may substitute for lead or supervisory experience. License Requirement:Valid driver's license with acceptable driving record.Ability to get class "A" commercial driver's license within six months of employment. Knowledge Skills and Abilities: Knowledge of bargaining unit agreementsKnowledge of maintenance and repair of Cummins diesel engines, Allison EV drives, Allison, Voith and ZF transmissions, pneumatic, hydraulic, steering, suspension, AC/DC electrical systems, multiplexing systems, HVAC systems and analog and digital electronicsKnowledge of adult learning principles and their applicationKnowledge of training needs assessment methodsKnowledge of heavy duty vehicle maintenance principles and methodsBasic knowledge of learning management systems, maintenance anagement systems and AdobeKnowledge of current audio visual equipment use and careKnowledge of transit bus maintenanceIntermediate knowledge of Microsoft Outlook, Word, Excel, and Power Point applicationsKnowledge of current audio visual equipment use and careKnowledge of current automobile repair and troubleshooting proceduresAbility to communicate clearly in written and oral formAbility to manage multiple responsibilities and priorities simultaneously while working independentlyAbility to work well with employees and staff at all organizational levelsAbility to transfer information from technical documents and troubleshooting guides into training materials and classroom presentationsAbility to write reports, memos and business letters.What you can expect from us:We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.We invest in our employees' professional development and provide excellent benefits.We are committed to supporting a diverse workforce that reflects the communities we serve.More about why you should join us! Additional information Grade/Union: Grade H / Transit Managers and Supervisor Association - TMSAFLSA Status: Non-ExemptSafety Sensitive: Yes. Subject to random DOT drug tests. What your work environment would be: Work is frequently performed in an indoor environment. However, the position may require occasional outdoor work with exposure to weather conditions. Work may require local travel to conduct training at various facilities. Work occasionally requires out-of-state travel to attend training and conferences. Work is performed periodically near moving parts, vehicles, lifting equipment and occasionally elevated positions. Position may result in exposure to noise, diesel exhaust emissions, welding fumes, and risk of electrical shock. Requires work in varying hours to accommodate all three shifts. Position is regularly required to speak, hear, read, and write and has vision requirements (close, distance, peripheral, depth perception, ability to distinguish colors, and ability to adjust focus).What steps the recruitment process involves:You must qualify at each of the numbered steps below to be considered a final candidate for the job.We review your minimum qualifications.Must pass a Work Record Evaluation (for internal ATU employees only)We rate your education and experience.We conduct a structured panel interview.We conduct a selection interview.Once you have successfully completed the steps above, then: If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation. If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position. IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires an accommodation during the selection process, please email [email protected].