Senior User Growth Operations Manager, TikTok Shop (Multiple Positions) at TikTok

DescriptionAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.About the TeamOur team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! ResponsibilitiesSupport TikTok Shop user growth by attracting new users and promoting activation and repurchasing.Research and collect market data and industry trends to plan and implement strategies to enhance user scale, activity, revenue, and profits.Gather user behavior data, feedback, and insights to ensure strategies meet user needs and drive growth.Apply market research and data analysis to devise subsidies and standards that optimize operational capabilities and efficiency in support of business objectives.Collaborate with various cross-functional teams to collect product requirements and monitor key metrics to identify potential risks and assess the effectiveness of implemented strategies.Mentor junior-level team members.QualificationsQualificationsMust have a Master’s degree or foreign equivalent degree in Data Science, Analytics (any), Mathematics, Business Administration, Communications, Marketing, Economics or a related field and 2 years of related work experience; OR a Bachelor’s degree or foreign equivalent degree in Data Science, Analytics (any), Mathematics, Business Administration, Communications, Marketing, Economics or a related field and 4 years of related work experience.Of the required experience, must have 2 years of experience in each of the following:Identifying leading metrics and objectives for marketing campaigns and optimizing marketing campaigns based on analysis results to assist management realize revenue growth and customer retention; andProviding marketing project management, including the following: (1) Creating project plans by setting targets for milestones and adhering to deadlines; and (2) performing quality control on the project throughout development to maintain the project standards.Of the required experience, must have 1 year of experience in each of the following:Providing marketing growth strategy, including developing all-channel go-to-market plan and analyzing opportunity size for company's products or product features; and Conducting market research and audience testing for company's products and product features.Travel Requirement: Domestic and international travel required up to 10%.Type: Full time, 40 hours/weekLocation: Bellevue, WASalary Range: $136240 - $192534 per yearTo Apply, click the apply button below. Contact [email protected] if you have difficulty submitting resume through the website.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request#IND-DNIEmployment Type: Regular