Senior UX Designer at RAPP

RAPP New York is looking for a Senior UX Designer to join our award-winning Experience Strategy team.WHO WE ARE:We are RAPP - world leaders in activating growth with precision and empathy at scale.As aglobal, next-generation precision marketing agencywe leveragedata, creativity, technology, and empathyto foster client growth.We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual's needs, beliefs, behaviors, and aspirations.We foster an inclusive workplace that emphasizes personal well-being.HOW WE DO IT:At RAPP, our fearless superconnectors help tocreate value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it - ensuring we're able to activate authentic customer connections for our clients.Part of Omnicom's Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.YOUR ROLE:RAPP is seeking a talented UX Designer to join our team and create impactful, user-centered experiences for world-class clients. This is an exciting opportunity to grow your career while working on enterprise-scale design systems, personalized digital experiences, and innovative AI-driven solutions.As a UX Designer at RAPP, you'll spend the majority of your time doing hands-on design work and occasionally have the opportunity to present your work to clients, while collaborating closely with experience strategists, creative teams, copywriters, and account teams across the US. You'll help bring user experiences to life from conception through launch, working on everything from email component libraries to AI chatbot prototypes.YOUR RESPONSIBILITIES:Design System & Component Library Work:Build and maintain enterprise-scale component libraries and design systems in Figma for major clientsCreate and organize email component libraries with systematic documentationEnsure design consistency across web, email, and app experiencesCollaborate with developers to ensure components are feasible and implementableHands-On Design & Prototyping:Create wireframes, user flows, and clickable prototypes at varying levels of fidelityTranslate user journeys, personas, and journey maps into tangible design solutionsDesign and iterate on digital experiences for personalization campaignsParticipate in innovation projects including AI-enabled experiencesCollaboration & Communication:Work closely with technology and creative teams to balance feasibility and brand alignmentPresent your design rationale to internal teams and occasionally to client stakeholdersParticipate in discovery workshops and cross-functional collaboration sessionsAnnotate designs clearly to communicate intent to developers and stakeholdersUser-Centered Practice:Apply user-centered design principles to solve real business problemsMake evidence-based design decisions grounded in UX best practicesAdvocate for user needs throughout the design processStay current on digital trends, AI capabilities, and emerging technologiesREQUIRED SKILLS:Essential Skills:3+years of UX/UI design experience (agency experience a plus)Strong proficiency in Figma including components, variants, variables, tokens, and design systemsExperience working with enterprise level Figma designsExperience with email design and understanding of email constraintsDemonstrated ability to create clean wireframes, flows, and prototypesAstrong portfolio that shows your design process and thinkingExcellent communication skills - both visual and written - to explain your design decisionsDetail-oriented mindset with ability to work in fast-paced, ambiguous environmentsSoft Skills That Matter:Curiosity and eagerness to learn- you ask questions andseekto understandEmpathy - you genuinely care about users and their pain pointsProblem-solving mindset - you love tackling challenges creativelyCollaboration -you'rea team player who works well with diverse disciplinesAdaptability - you can switch between structured design system work and innovative explorationStrong writing skills- you can articulate design decisions clearlyTechnical Knowledge:Understanding of responsive design and cross-device/cross-platform considerationsFamiliarity with accessibility standards (WCAG, ADA) or eagerness to learnBasic understanding of HTML/CSS capabilities and constraintsKnowledge of how AI and personalization technologies impact UXEducation:Bachelor's degree in Design, HCI, or related field (or equivalent experience)Nice to Have:Experience with the Emailify plugin or similar email design toolsPrecision marketing or personalization experienceExposure to design systems at scale (Material Design, Apple HIG, etc.)Background in data visualization or presenting research insightsUnderstanding of healthcare/pharma or telecommunications industriesFamiliarity with usability testing or research methodsWHY THIS ROLE IS SPECIAL:Enterprise Impact: Build design systems that will be used by millions of users across major brandsInnovation Opportunities: Work on cutting-edge projects like AI chatbots and personalized digital experiencesCareer Growth: Learn from senior UX practitioners while getting hands-on experience with Fortune 500 clientsVariety: Balance structured design system work with innovative, experimental projectsCollaborative Culture: Work with talented strategists, creatives, and technologists who value UXWHAT SUCCESSFUL CANDIDATES WILL SHOW US:In your portfolio and interviews, we're looking for evidence that you:Follow a user-centered design processCanarticulate your design decisions with clear rationaleShow growth mindset and curiosity in how you approach problemsDemonstrate collaboration skills and how you work with othersHave produced quality work even with limited experienceUnderstand when and why to use different UX methods and deliverablesOur Hybrid Work Model:RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visitwww.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $98,000 - $108,000. This range is specific to NYC and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply."As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status."NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.