Server and Bartender at MKM Hotels

Part-timeDescriptionThe Richland Riverfront Hotel- Bartender & Server delivers customer service in the food & beverage industry. Server will help in the hotels banquet department. Serving and clean-up of events hosted. Server will also help in preparation of food and drink items for the event center.Requirements*Must have Washington State Health Card*Must have Washington State Mast Card*Available various hours1. DUTIES AND RESPONSIBILITIESFINANCIAL RETURNS: Engages guests to understand their wellness needs and offers options to help guests make healthy food choices Assists guests with tablet ordering takes beverage orders in a tone consistent with brand service behaviors Prepares and presents food and beverages (including bartending) according to brand approved recipes and established health and presentation standards Be knowledgeable about the specialty cocktails and cooked to order menu. Be prepared to answer guest questions regarding cooking times ingredients and how an item is prepared Use suggestive selling techniques to up-sell where possible to maximize hotel revenue Up-sell Stores food and beverage products inventory and equipment safely and properly Replenishes supplies based on business forecasts in a timely and efficient manner and informs supervisor of low inventory items Assists in receiving items and taking inventory as required Clears and cleans tables promptly and efficiently. Keeps guest areas and food and beverage production areas clean and orderly throughout shift Cleans and/or wipes down tables chairs walls windows mirrors and floors as necessary Processes all cashiering transactions accurately and in a secure manner Completes closing/reconciliation activities and check guest credit compliance according to standard operating proceduresGUEST EXPERIENCE: Responds appropriately to guest complaints and implements appropriate service recovery guidelines in order to ensure total guest satisfaction Regularly seek and use guest feedback to ensure that special needs and requests are fulfilled Shares own wellness journey with colleagues and guests Remains current on brand wellness nutrition and industry information required to deliver the EVEN Hotels programs and servicesRESPONSIBLE BUSINESS: Maintains Green Engage initiatives in assigned work area Ensures food handling and storage meets federal/state/local health requirements Alerts supervisor of any health or safety issues2. QUALIFICATIONS AND REQUIREMENTS High School diploma or equivalent plus 6 months food service and/or 1 year bartending experience required Basic reading and writing Basic math skills are frequently used when handling cash and credit Must speak fluent English Flexible work schedule May be required to work nights weekends and/or holidays Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agencyPreferred 1 year food service experience that requires knowledge of kitchen operations Some formal training in food production Hotel front-of-house F&B experience Bilingual Spanish preferred Demonstrated recent and regular participation in wellness nutrition sports fitness or similar activitiesOther: Communication skills are utilized a significant amount of time when interacting with guests wait staff cooks and supervisorPHYSICAL REQUIREMENTS Carrying or lifting items weighing up to 50 pounds Moving about the restaurant Handling food objects; plates trays glasses etc. Bending stooping kneelingSalary Description$17 - $22 Key Skills Restaurant Experience,Time Management,Aloha POS,Hospitality Experience,Bartending,Basic Math,Guest Relations Experience,POS,Serving Experience,Upselling,Computer Literacy,Cash Handling Employment Type : Part-Time Experience: years Vacancy: 1 Monthly Salary Salary: 17 - 22