Server at Mixteca

   Role: ServerFLSA Status: Non-exemptReports To: General ManagerKey Relationships: General Manager, Service & Hospitality Manager, Kitchen Manager, Director of Operations, Hourly Team Members, Service MembersPosition SummaryServers are responsible for all aspects of the guest experience in the dining room, including greetings, menu sales, table maintenance, overall guest satisfaction and happiness, fond farewells and maintaining a general command of the food and beverage menu. Server work to serve consistently excellent beverages, and food to guests; provide impeccable hospitality to each of our clients, working specifically with each individual need to curate the best experience possible.The RoleHospitality at Mixteca is a team sport. It is essential that the entire team works closely together and is aligned on creating memorable experiences for everyone they encounter from guests, to fellow employees, to vendors, as well as the community.   In this tight knit ecosystem, Servers are responsible for creating hospitable guest experiences, while demonstrating a level of excellence in both food & beverage knowledge and all technical aspects of the position. The server team is tasked with maintaining the flow of service at all tables with assistance from the rest of the team. Mixteca servers should possess a firm grasp on spirits, wine, beer and cocktail history knowledge as well as an understanding of the origins, production, and styles of the aforementioned categories. They also must have the ability to foster guest relationships with a broad array of customers, from first-time guests to long-time regulars. Preferred Skills and Experience:Excellent communication skillsProactive approach to problem solvingAbility to multitask effectively with a controlled heightened awareness of their surroundingsA passion for food, wine, and serviceA strong sense of urgency while exuding a calm demeanor Ability to maintain a tidy and organized stationA desire to learn and growHave long term goals in the service industryA competitive spiritAbility to connect with new guests and maintain greatest relationships with regularsA strong attention to detailMultiple years experience working in a high-caliber beverage programExtensive knowledge of spirits, wine, and beersSanitation, Hygiene, and SafetyMaintains sanitation to Department of Health standards; keeps work area clean and organized. Maintains and strictly abides by state sanitation/health regulations and restaurant requirements and procedures.Maintains complete knowledge of correct maintenance and use of equipment; uses equipment and tools only as intended, properly and safely.Inspects the cleanliness and organization of the line and workstations; rectifies any deficiencies.Inspects the cleanliness and working condition of all tools, equipment, and supplies, ensuring everything complies with standards.Informs manager on duty immediately of any DOH or OSHA/workplace safety violations.Maintains proper storage procedures as specified by Department of Health requirements.Guest Engagement Commits to passionate, intense, uncompromisingly high-quality hospitality and guest experience.Consistently executes food, beverage, service, and hospitality that aligns with the One Cornelia brand. Additional Skills and ResponsibilitiesExudes excellence in hospitality both for internal and external guests.Excellent time management, organizational, and problem-solving skills.Proficient in a variety of technology systems, especially POS systems.The ability to define and effectively solve a variety of changing situations under stress.Passion for exceptional hospitality, food, and beverages.Ability to thrive in a fast-paced environment; ability to adapt to changing circumstances.  Flexible work schedules, including nights, weekends, and holidays.May be required to lift, carry, push, or pull heavy objects up to 50 lbs.Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time.Working in an environment that may be exposed to hazardous situations and conditions that produce cuts or minor burns.Exposed to hot and cold temperatures, such as when working near ovens or retrieving food from freezers.Sometimes wear protective and safety attire, such as gloves.May work near contaminants and hazardous equipment.Preferred ExperienceMinimum 1 years’ experience as a server in a high-volume restaurant.TIPS certification required.New York City Food Protection Certificate (Food Handler’s) or ServSafe Certification preferred.