Service Adv at Heartland Tire Inc

POSITION TITLE: Service Advisor - REPORTS TO: Store Manager. DEPARTMENT: Service POSITION SUMMARY: The Service Advisor - assists the store managers in overseeing the performance and operations of the stores in a specific region.
Essential Job Functions:

• Assists the Store Manager in overseeing the performance and operations of all aspects of the store including both the retail and commercial businesses.
• Helps lead a team of talented service and sales professionals in a fast paced environment and cultivate a We Can Do That culture.
• Drives store sales by achieving overall business performance objectives, including sales and productivity goals.
• Maintain existing customer base by providing the highest level of customer services.
• Provides helpful, friendly, and respectful customer service to all customers with a We Can Do That attitude.
• Ensures the team maintains a safe and clean work environment.
• Ensures the retail store is clean and professional in appearance to customers.
• Communicates clearly to serve as the liaison between technicians and customers.
• Manages service center work flow.
• Monitor and inspect production procedures and equipment to ensure the highest level of
• quality.
• Other duties as assigned.

Creates positive customer experience. Saying "Yes" to all customers

Ability to stand for prolonged periods of time

Great attitude

Willing to go the extra mile for our customers

Assist in all facets of the service department.

Compensation details: 0 Yearly Salary

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