Service Advisor at Allegheny Trucks Inc

Job DescriptionJob DescriptionWe are currently seeking an experienced Service Advisor to join our team! Allegheny Trucks, Inc. is a family owned and operated Heavy Duty Truck Dealership founded in 1978 by Larry M. Hale. We offer new and use International Truck sales, Idealease Truck leasing and rentals, parts and tire departments and a service department that is open 7 days a week. We specialize in heavy duty truck towing and roadside assistance 24/7. We know trucks and we promise to serve our customers better than anybody else!Apply today to learn more about this exciting career opportunity!BENEFITS:Base pay + competitive commission plan401(k) with aggressive company matchHealth Insurance with Dental and Vision available Company paid Life Insurance and Short term Disability Long Term Disability available (employee paid)Paid vacation and holidays Paid uniformsGREAT work environment Responsibilities:Greet customers, schedule appointments, create repair orders, and provide customer with quotes and invoicesCustomer advocate, explain technical findings to customer to obtain approval of repairs and status updatesStrong communication skills are a MUSTWork with all departments in the dealership to ensure a smooth repair processQualifications:Be a problem solver, earn customer trust through empathy, patience and strong listening skillsPropose solutions through informed decisions to ensure a successful outcome Strong organizational skills and ability to multitask Training:We provide in house, on the job training for the right person Candidate will need to complete International online and in person training, travel required Ongoing training will be essential for success in this position We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.