Service Advisor Apprentice at Sterling Automotive Group

Job DescriptionJob DescriptionSterling KIA in Lafayette, LA is hiring!We are looking for motivated individuals who take pride in serving Acadiana and being part of a successful family-owned and operated business.As a Service Advisor Apprentice, you’ll play a vital role in supporting our Service Department by assisting customers, moving vehicles on and off the premises, and helping ensure a smooth and efficient service process from start to finish. This position is ideal for someone who enjoys working in a fast-paced environment, multitasking, and delivering exceptional customer service. This is an excellent starting point to grow into a Service Advisor!Essential Duties & ResponsibilitiesMove vehicles to and from designated areas on or off the premisesAssist customers in the Service Department, ensuring a welcoming and efficient experiencePerform vehicle walk-arounds, including driving vehicles over the alignment check machineProvide shuttle rides for customers as neededAnswer incoming phone calls and assist with directing calls or answering customer questionsCall customers with updates on vehicle service statusCoordinate with Service Advisors and Technicians to relay accurate informationMaintain a professional appearance and represent Sterling Automotive Group with integrity and courtesyWhat We’re Looking ForA team player who is eager to learn our processes, programs, and business needsExcellent communication and organizational skillsStrong attention to detail with the ability to multitask and perform well under pressureMust be coachable and maintain a professional demeanor at all timesMust have a valid driver’s license with a clean driving recordMust be at least 21 years old or have 3 full years of driving experience (due to insurance purposes)Must be willing to submit to a pre-employment background check and drug screenMinimum of high school diploma or equivalent requiredSchedule: Full-time Monday-FridayWhy Choose Sterling? Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.Benefits: Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick timeFinancial Security: 40 hours per week guaranteedA little lagniappe: Employee vehicle pricing and discounts on products & services – Long-term job security with a growing company – Referral bonus programs – Family-owned and operated - Career Progression with paid ongoing training – Professional work environment  We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.Powered by JazzHRX6eUTeL0zk