Service Advisor at Berglund Luxury Roanoke

Job DescriptionJob DescriptionLuxury Automotive Service Advisor / WriterOur Service Department at Berglund Luxury Roanoke continues to grow and we are seeking fun and energetic Service Advisor with a strong work ethic to join our team. We provide a positive culture and the opportunity to work in a professional environment. We are a very busy dealership with a steady workflow and an experienced service team.Our ideal candidate will have excellent customer service skills. Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment.WE OFFER:Excellent growth potential with growing organizationLife, Disability, & Health Insurance401KPaid VacationRESPONSIBILITIES:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend needed maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersREQUIREMENTS:Proven record of achieving exceptional Customer SatisfactionPast experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a mustAbove average energy levelDesire for a long term career with a growing organizationPersonal and professional integrityService, Service Advisor, Service Sales, Automotive, Auto