Service Advisor Carson Honda at Sonic Automotive

Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.Greets customers in a timely friendly manner.Provides a complete and accurate written cost estimate for labor and parts. Establishes promised time.Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.Test-drive the vehicle or refer to the test technician as necessary.Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer zone or branch average.Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications using maintenance menus.Maintains a dealership-prescribed standard for hours per customer repair order written.Understands and follows federal state and local regulations such as those governing the disposal of hazardous wastes OSHA right-to-know etc.Follows all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.Salary: $17 / hour plus commissionQualifications : High school diploma or the equivalent.Ability to read and comprehend instructions and information.Two years of experience in a dealership position.General knowledge of vehicle mechanical operations.ASE certification preferred.Sales experience preferred.Professional personal appearance.Excellent oral and written communication skills.All applicants must be authorized to work in the USAAll applicants must perform duties and responsibilities in a safe mannerAll applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test credit report and valid driver licenseAdditional Information : All your information will be kept confidential according to EEO guidelines.(The Advisor Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of  $17.00.)Remote Work : NoEmployment Type : Full-time Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Experience: years Vacancy: 1