Service advisor manager at National Automotive Training Academy

NOW HIRING - SERVICE ADVISOR (Matt Bowers Chrysler Dodge Jeep Ram Metairie LA) Matt Bowers Chrysler Dodge Jeep Ram in Metairie Louisiana is hiring an experienced motivated Service Advisor to join our high-performing service department. If you want immediate insurance benefits (open enrollment) strong income potential and a long-term career path in a busy dealership-this is the opportunity for you. We are looking for candidates with a minimum of 1 year of Service Advisor experience at any automotive brand (domestic or import). If you are driven customer-focused and looking for a career home we want to speak with you. POSITION: SERVICE ADVISOR FULL TIME Dealership: Matt Bowers Chrysler Dodge Jeep Ram Address: 1461 N Causeway Blvd Metairie LA 70001 Why Work With Us Immediate medical insurance (perfect timing during open enrollment) Excellent pay plan with strong earning potential Established dealership with a great reputation Advancement opportunities within the Matt Bowers Auto Group Supportive management and a strong technician team SERVICE ADVISOR ROLE As the primary link between our customers and service technicians youll ensure accurate communication exceptional customer care and smooth workflow management. You will schedule appointments interpret customer concerns recommend maintenance/repairs verify insurance estimate repair timelines and maintain strong customer relationships that lead to repeat business. RESPONSIBILITIES Greet customers and guide them through the service process Consult with technicians about diagnosis repairs and alternatives Use product and service knowledge to inform/sell recommended services Schedule appointments drop-offs and pick-ups Communicate repair timelines warranties and cost-saving options Manage service drive workflow and technician schedules Call customers with updates status changes or completion times Maintain strong customer relationships to encourage repeat visits Ensure accurate documentation of service work and costs Coordinate parts ordering and ensure availability Maintain professionalism and dealership standards at all times REQUIREMENTS Minimum 1 year Service Advisor experience (any brand) Strong understanding of automotive service and basic tech knowledge Excellent customer service communication and interpersonal skills Ability to communicate clearly with customers techs and management Organizational decision-making and problem-solving skills Ability to work in a fast-paced environment Experience with service software is a plus Associates degree in mechanics/related field helpful but not required Apply today and take the next step in your service career at Matt Bowers CDJR in Metairie! #automotivecareers #serviceadvisor #louisianajobs Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full Time Experience: years Vacancy: 1