Service Advisor at Matt Bowers Chevy Metairie

Job DescriptionJob DescriptionService AdvisorMatt Bowers Chevy Metairie is committed to delivering top-tier automotive service and creating an exceptional experience for every customer. We’re looking for friendly, organized, and customer-focused Service Advisors to join our growing team.The Service Advisor is responsible for serving as the communication link between customers and the service department. This role ensures every guest receives clear information, accurate estimates, and exceptional support throughout their service experience. The ideal candidate is professional, detail-oriented, and dedicated to delivering outstanding customer service.What You’ll DoGreet customers and understand their service needsCreate repair orders and communicate recommended maintenance and repairsProvide clear, accurate estimates and obtain customer authorizationCoordinate with Technicians to ensure timely and efficient serviceMaintain regular communication with customers on repair statusReview completed work and explain services performedMaintain accurate records and update customer informationSupport a clean, organized, and customer-friendly service environmentContribute to a collaborative, team-oriented departmentWhat We’re Looking ForHigh school diploma or equivalentPrevious Service Advisor or customer service experience preferredStrong communication and organizational skillsAbility to multitask in a fast-paced environmentBasic understanding of automotive maintenance helpful but not requiredProfessional, customer-first attitudeValid driver’s license with a clean driving recordAbility to stand for extended periods and occasionally lift up to 25 lbs.What We OfferCompetitive pay based on experiencePaid GM training and professional developmentModern, well-equipped service facilityTeam-focused and supportive work cultureComprehensive employee benefits packageMatt Bowers Chevy Metairie is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by applicable laws.