Service Advisor at Mike Carpino Ford

Mike Carpino Ford Lincoln is your locally owned Ford dealership who takes pride in our professionalism teamwork and honesty. As we continue to grow we are looking for candidates who embody these values to join our team. At MikeCarpino Ford Lincoln we value our employees and treat them like family. We offer ongoing training programs advancement opportunities and great benefits.By working at Mike Carpino Ford Lincoln you can be a part of abrand that honors the past and is invested in the future. Join the Mike Carpino Ford Lincoln Family where we value service to each other and the world as much as to our customers!Service Advisor Compensation and Benefits:Competitive Pay CommissionHealth InsurancePTO401(K)Professional Development AssistanceTuition ReimburementService Advisor Responsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance base on age mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsProvide concierge support for all owner inquiries to assure customer needs are handled to best abilities.Establish follow up timeMonitor the progress of each vehicle throughout the day and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor Requirements:Previous experience in service department is a plusKnowledge of automobiles is a plusVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsAbility to learn new technology and repair and service procedures and specificationsAbility to lift 50 pounds and work on your feet for extended periods of timeAbility to work in a fast-paced environmentBasic computer skillsPositive friendly attitudeHigh school diploma or equivalentWe are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.Required Experience:Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1