Service Advisor Needed for Fast Paced Department at xNexvenco

Job DescriptionJob DescriptionAbout UsOur company is a fast-growing, customer-focused automotive service center committed to delivering exceptional vehicle care. We pride ourselves on integrity, teamwork, and providing a positive experience for every customer.Position OverviewWe are seeking a professional, friendly, and organized Service Advisor to join our team. In this role, you will be the primary point of contact for customers, guiding them through their service experience and ensuring their vehicles receive the attention they need.Key ResponsibilitiesGreet customers and clearly understand their vehicle concerns and service requestsProvide accurate estimates, explain recommended services, and gain customer authorizationCommunicate effectively with technicians to relay customer needs and obtain vehicle status updatesKeep customers informed throughout their service visitPrepare repair orders, invoices, and maintain proper documentationHandle customer concerns professionally and strive for complete satisfactionPromote maintenance and repair services that enhance vehicle safety and performanceRequirementsPrevious automotive service advisor experience preferred (but not always required)Strong communication and customer service skillsBasic automotive knowledgeAbility to multitask in a fast-paced environmentComfortable using service management softwareValid driver's license and clean driving recordWhat We OfferCompetitive pay + performance bonusesHealth, dental, and vision benefitsPaid time off and holidaysOngoing training and career developmentA supportive, team-oriented workplace