Service Advisor (Requires Previous Experience In Automotive Service) at Carl Hogan GM

Job DescriptionJob DescriptionDescription of the role:As a Service Advisor at Carl Hogan GM  Chrysler Dodge Jeep Ram in Columbus, Mississippi, you will be responsible for providing excellent customer service and overseeing the repair and maintenance of vehicles. You will serve as the main point of contact for customers, ensuring their needs are met and their vehicles are serviced efficiently and effectively. This role requires strong communication and organizational skills, as well as a comprehensive understanding of automotive systems and repairs.Responsibilities:Interact with customers to determine their vehicle service needsProvide recommendations and advice on necessary repairs and maintenanceCoordinate vehicle repairs and maintenance with the service teamEnsure accurate and timely completion of repair ordersCommunicate updates and progress to customers throughout the service processAddress customer inquiries and concerns in a professional and knowledgeable mannerMaintain detailed records of customer interactions and service historyRequirements:Prior experience as a Service Advisor or in a customer service role in the automotive industryStrong knowledge of automotive systems and repairsExcellent communication and interpersonal skillsAbility to multitask and prioritize effectively in a fast-paced environmentAttention to detail and problem-solving abilitiesBenefits:Competitive compensation ranging from $700 to $1500 per weekHealthcare benefits package401(k) retirement savings planPaid vacation and holidaysCareer development and advancement opportunitiesAbout the Company:Carl Hogan GM Chrysler Dodge jeep Ram is a reputable automotive dealership located in Columbus, Mississippi. With a dedicated team and a commitment to exceptional customer service, we have been serving the community for over 20 years. We offer a wide range of services, including new and used vehicle sales, vehicle maintenance and repairs, and financing options. Join our team and contribute to our continued success in providing top-quality automotive solutions to our valued customers.