Service Advisor at Serpentini Chevrolet of Orrville

Job DescriptionJob DescriptionSERPENTINI OF ORRVILLE is looking to add another Service advisor to our BOOMING service department! --  The right candidate will have some customer facing experience BUT --  NO EXPERIENCE AS A SERVICE ADVISOR IS PREFERRED! The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.$40,000 to $80,000 or MORE! BenefitsHealth, dental, and vision insurance401(k) planPaid time offOpportunities for advancementEmployee discounts ResponsibilitiesMeet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relationsMaintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relationsMonitor the progress of each vehicle throughout the day, and update customers frequentlyIncrease profitability by maximizing sales & executing retail promotionsOversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion timesOversee and participate in quality control QualificationsHigh school diploma or equivalentAbility to read, write and speak English fluently Ability to concentrate and accomplish tasks despite interruptionsMultitasking skillsProficient use of computers/business machinesWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.