Service Advisor at Shults Ford South

Service Advisor Shults Ford WexfordDeliver Exceptional Service. Build Your Career.Shults Ford West MifflinThe #1 Ford dealer in Pennsylvaniais growing and looking for a motivated customer-focused Service Advisor to join our award-winning team. If youre a people person who enjoys solving problems helping customers and working in a fast-paced environment this is your opportunity to build a long-term career in the automotive industry.What Youll Do: Welcome customers with a friendly professional approach. Schedule appointments and manage shop workflow efficiently. Document vehicle concerns and explain repair recommendations clearly. Serve as the link between technicians and customers to ensure accuracy and timeliness. Review completed work and invoices with customers at pick-up. Follow up to ensure satisfaction and encourage repeat business. Meet and exceed service sales and customer satisfaction goals.What Were Looking For: Service Advisor or automotive customer-service experience preferred not required. Strong interpersonal and communication skills. Ability to multitask in a fast-paced environment. Basic automotive knowledge; Ford experience a plus. Proficiency with Reynolds & Reynolds or similar systems. Valid drivers license and a clean driving record.Why Join Shults Ford Competitive pay performance-based bonuses. Health dental and vision insurance. 401(k) with company match. Paid time off and holidays no Sundays! Employee vehicle and service discounts. Ongoing Ford training and certification programs. Family-owned dealership culture with career advancement opportunities.Ready to Take the Next StepApply today and become part of a dealership that invests in your success. Interviews are being scheduled immediatelydont wait!Equal Opportunity Employer:Shults Ford is proud to be an equal opportunity employer and does not discriminate on the basis of race religion national origin age disability veteran status or any other protected category.Required Experience:Unclear Seniority Key Skills Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1