Service Appointment Coordinator at Mercedes-Benz of Easton

Germain Mercedes-Benz of EastonService Appointment Coordinator/ReceptionistColumbus OHMonday through Friday 12pm to 6pmAt Germain our mission is to attract develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason one customer at a time.As a Service Appointment Coordinator/Receptionist you are responsible for efficiently scheduling and confirming appointments for the service department. This role requires excellent communication skills and attention to detail to ensure a seamless experience for the customer.Responsibilities:Schedule and confirm service appointmentsManage appointment calendar and follow-up with customersAnswer phone calls and respond to emails regarding appointmentsCoordinate with service advisors and techniciansRequirements:Excellent communication skillsPrevious experience in customer service is a plusKnowledge of automotive service industry preferredAttention to detail and organizational skillsPrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsGermain Offers:Comprehensive Coverage & Health Dental and Vision Insurance401(k) Savings Plan with Employer MatchPaid Vacation/Company HolidaysCompetitive Wage PlansOngoing Professional Development and Internal PromotionsCompany Outings and ActivitiesEmployee DiscountsWhether youre an industry veteran or looking to begin your career in the exciting fast-paced world of automotive retail well provide you with the tools training and opportunities to help you succeed.For immediate consideration visit us at.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.Required Experience:IC Key Skills Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing Employment Type : Full-Time Experience: years Vacancy: 1