Service BDC at Toyota of Murfreesboro

Service BDCEvery employee with Toyota of Murfreesboro is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Come join our team!YOU MUST BE AVAILABLE TO WORK EVERY SATURDAY AND MUST BE AVAILABLE TO WORK FROM 7:00AM TO 7:00PM; 8 HOUR SHIFTS.BenefitsMedical Dental & Vision Insurance401kLife InsurancePaid Training - SalesPaid VacationPaid HolidaysEmployee Discounts on products & servicesResponsibilitiesCross Train in Cashier to Receive cash checks and credit card payments from customers and record the amount received on the repair order and/or counter ticketMake change accurately and issue receipts to customersAnswer phones and direct consumer to the proper department and follow up in a timely mannerHandle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolutionOperate switchboard telephone systemCommunicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on holdAssist the managers with various clerical duties as neededBe friendly professional courteous and efficient when working with all customers and employeesFamiliarize yourself with department structures & internal procedures for assisting customers efficientlyQualificationsExperience with Microsoft Office suite is a plusAvailable to work flexible hours on Monday-Saturday. Sundays off.Ability to communicate customers interests needs and requests to management and service personnelProfessional personal appearanceToyota of Murfreesboro is looking for immediate hire after completing the background and drug screening process.Please send your resume to:Nick MelhornEmail: Customer Relations DirectorToyota of Murfreesboro Key Skills Debugging,Computer Networking,ConnectWise,PKI,PowerShell,Windows,C#,Automotive Diagnostics,Medical Imaging,Azure,Technical Support,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1