Service Cashier at Parks Toyota of DeLand

Service Cashier

Receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.

Responsibilities

• Greets customers at the cashier window in a pleasant and professional manner.
• Computes customer bills.
• Receives cash, checks and credit card payments from customers; records amount received.
• Makes change and issues receipts to customers.
• Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
• Reconciles cash drawer daily.
• Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.
• Answers customer questions about service performed or products purchased, or refers them to someone who can.
• Answers phones and transfers calls to appropriate people
• Gather personal information from customers in order to lend out loaner vehicles
• General office duties as required (filing, faxing, scanning, etc.)
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.

Requirements

• Outstanding communication skills both verbal and written.
• Professional appearance and outstanding work ethic.
• Great attitude with a high-energy personality.
• Superior customer service skills.
• Self-starter and self-motivated.
• Ability to work well in a process-driven environment.

Pay

Hourly $9.00/hr