Service Dispatcher at Paraco Gas Corp

Are you looking for a new job or a company that aligns with your values and passions Join Paraco a family-owned company that has been delivering clean energy and fueling lifes moments for over 50 years. We take pride in being one of the largest privately-owned propane companies in the Northeast serving eight addition were expanding our services to include total home comfort through Paraco HVAC offering alternative energy and energy storage systems. Discover more about our careers by visiting Paraco Careers. Join us on this exciting journey toward a sustainable future.We are looking for a reliable dispatcher to assist in optimizing heating oil and propane distribution scheduling and routing service-related this role you will be reporting to the dispatch -office preferred. You must live in NY NJ PA or CT for Hybrid eligibility.Key responsibilities and essential job functions include but are not limited to:Take incoming calls check incoming customer emails and dispatch to the appropriate technicianAssist technicians in the field including site directions account informationPrint tracking reports to verify technicians completed the work order work ordersEnter confirmation calls for automated calls and log accountsCreate daily reports as neededPost and update customer data: delivery changes contact information/address updatesSpecial projects and other duties as assigned by the Dispatch SupervisorShift -Monday to Friday 8:00-4:30Must be available for occasional mornings overnights weekends and holidays.Required Skills:High School Diploma or equivalentPropane industry or similar dispatch experienceMicrosoft Office Outlook Word & ExcelPunctuality and dependabilityPreferred Skills:Proficiencies in verbal and written communications.Strong interpersonal skills and attention to detail.Working knowledge of SalesforceBenefits We Provide:Medical Insurance-HDHP HSA FSADentalVisionVoluntary Benefits-Life Lock Life Insurance (Whole and Term) Hospital & Accident PlansCompany Paid Short Term Disability Basic Life & AD&D Insurance (Up to $200000 per plan)401(k) w/ Company Match (75% of the first 5% deferred)Paid PTO and SickPaid HolidaysParaco Gas Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed sex age (40 or over) national origin ancestry physical or mental disability military or veteran status marital status medical condition gender (including gender identity gender expression sexual orientation registered domestic status pregnancy childbirth and related medical conditions) genetic characteristics religion or any other classification protected by state or federal law.8AM-4:30PMM-F Key Skills Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 19 - 22