Service Dispatcher at Toyota of Murfreesboro

Service Dispatcher Toyota DealershipToyota of Murfreesboro is seeking a highly organized fast-paced Service Dispatcher to join our growing service department. This role is critical to ensuring an efficient workflow between advisors technicians and managementhelping us deliver the exceptional Toyota service experience our customers expect.Position: Service Dispatcher Department: ServiceLocation: Toyota of Murfreesboro 3434 Bill Smith Dr. Murfreesboro TN Status: Full-Time Reports To: Mike Thomas Hiring Manager / Service ManagementKey Responsibilities Assign repair orders to technicians based on skill level productivity and workload Maintain an accurate and efficient dispatching flow throughout the day Monitor the shop schedule and adjust assignments to maximize efficiency Communicate with service advisors regarding job status delays and completions Prioritize work for customer-pay internal and warranty repairs Track technician time flag hours and job progress Coordinate with the parts department to ensure timely delivery of needed components Help maintain a safe clean and organized shop environment Support team members with problem solving and workflow issuesQualifications Toyota experience preferred Prior dispatching experience in an automotive shop preferred Strong multitasking and time-management skills Excellent communication and problem-solving abilities Ability to thrive in a fast-paced high-volume service environment Understanding of repair order flow and technician skill sets Experience with dealership DMS systems (Reynolds CDK etc.) preferredWhat We Offer Competitive pay based on experience Health dental and vision benefits 401(k) with company match Paid time off Ongoing training and career growth opportunities with Toyota Professional team-focused work environmentHow to Apply Please send your resume and contact information to the attention of:Mike Thomas Hiring Manager Toyota of Murfreesboro 3434 Bill Smith Dr. Murfreesboro TN Phone: Website: Key Skills Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1