Service Dispatcher Customer Service Representative at AAA Forklifts

Think Youve Got What It Takes Prove It at AAA Forklifts.Were looking for a driven full-time Service Dispatcher - Customer Service Representative in Orlando FL whos up for a challenge and ready to thrive!QUICK INFO:Pay:$19 - $24 an hourSchedule:Monday through Friday 8 am - 5 pmMonday through Friday 7 am - 4 pmPerks & Benefits:Health coverage401(k) with a 3.5% matchPTO6 paid holidaysCompany-provided paint equipmentSERVICE DISPATCHER - CUSTOMER SERVICE REPRESENTATIVE ROLE HIGHLIGHTS:Each day looks different and when you join our team as a Service Dispatcher Customer Service Representative you start your day by scheduling and coordinating mobile service appointments making sure each customers needs align seamlessly with technician availability and logistics. Throughout the day youre the key point of contact between customers and technicians delivering clear communication and verifying service requests equipment information warranties and necessary parts. You optimize technician routes for maximum efficiency and keep daily schedules running smoothly quickly addressing any addition you follow up with customers gather valuable feedback and work closely with the service advisors parts department and service manager to ensure a streamlined workflow. You maintain accurate service records and communications ensuring every detail is documented in the service software to provide top-tier service from start to finish.What You Need To Be Our Service Dispatcher - Customer Service Representative:Previous experience in a service department dispatching or customer service role is highly desirableStrong organizational and multitasking skillsExcellent verbal and written communication skillsComputer literacy and typing skillsAbility to work independently and as part of a team in a fast-paced environmentValid drivers license and clean driving recordReliable TransportationPreferred Qualifications:Knowledge of the industrial or automotive industryBilingual (English/Spanish)UNLOCK YOUR POTENTIAL APPLY TODAY!At AAA Forklift were your trusted partner for everything equipment-whether its repair maintenance buying selling or trading weve got you covered with outstanding service. What sets us apart is our vibrant company culture! We create a supportive upbeat environment where every team member is excited to come to work and inspired to do their best.From day one youll feel right at home as part of our close-knit family with real focus on your growth and happiness. We value open communication so your ideas are always welcomed and heard.Ready to take the next step in your customer service career Apply now using our quick and easy initial application-lets get to know you and show you what makes AAA Forklifts a great place to work!Must have the ability to pass a background check and drug screening test.Required Experience:Unclear Seniority Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 19 - 24