Service Manager Spec at Butler Machinery Company

Join us at Butler Machinery as a Service ManagerLocation: Bismarck NDDepartment: ServiceType: Exempt Full-TimeWhy This Role MattersButler Machinery is a leader in the heavy equipment industry providing reliable service repair and rebuild solutions for the mining and construction sectors. We specialize in maintaining and overhauling high-value assets such as haul trucks loaders dozers and powertrain components. As we continue to grow we are seeking an experienced Service Manager to lead the SPEC shop division focused on large-scale rebuilds especially engine drivetrain and component overhauls for mining equipment.What Youll DoLead and manage the special projects service team focused on large-scale equipment and component rebuilds (e.g. torque converters differentials).Develop schedule and oversee project timelines budgets and resource allocation.Collaborate with technical communicators parts and field service teams to ensure technical accuracy and quality assurance.Monitor and enforce safety environmental and company compliance standards.Maintain strong relationships with customers provide updates and ensure satisfaction throughout project cycles.Review job costing efficiency and productivity metrics; identify continuous improvement opportunities.Provide technical guidance and mentoring to service technicians and supervisors.Support warranty claims failure analysis and root cause investigations.What You BringIndustry Focus: Mining construction or drivetrain rebuild environments.Technical Knowledge: Strong understanding of hydraulics engines and electrical systems on mining-class equipment.Completion of Lead Yourself for internal candidates is preferred.Skills:Proven ability to manage multiple large-scale projects simultaneously.Strong communication and customer service orientation.Excellent problem-solving and decision-making abilities.What We OfferCompetitive pay & profit sharing including 10% employer retirement contributions with an additional 5% based on profitHealthcare coverage comprehensive medical dental and vision insuranceWellness support wellness incentives telehealth and a company-funded EAPGrowth opportunities tuition reimbursement training programs and a customized onboarding experienceFinancial flexibility SmartDollar Legal Shield identity protection and HSAsRecognition & engagement structured programs and feedback-driven cultureCommunity impact paid volunteer time to give back locallyReady to ApplyApply online or contactwith any questions. We cant wait to meet you!EOE/Vet/Disability #LI-OnsiteRequired Experience:Manager Key Skills Restaurant Experience,Kitchen Experience,Dealership Experience,Food Safety Experience,Management Experience,Auto Service Management,Maintenance,Operations Management,Cash Handling,Leadership Experience,Supervising Experience,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1