Service Porter/Detailer at Volkswagen of Oakland

Service Porter/Detailer Position

The Service Porter/Detailer Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $24.00.

Qualifications

Maintains a professional appearance.

High School Diploma or GED or higher.

1-year experience (Not required).

Pass the background check.

Must have clean & valid driver's license.

Able and willing to work flexible hours. Able to receive and follow directions.

Physical Requirements

Surroundings:

• Spend time outdoors in the weather and elements.
• Spend time indoors in air-fanned/air-conditioned areas.

Bending, twisting and/or stooping:

• On a regular basis

Lifting:

• On a regular basis

Reaching and/or lifting overhead:

• On a regular basis

Grasping/grabbing with hands:

• On a regular basis

General Expectations

• Devote yourself to ensuring satisfaction to customers.
• Determine management, production and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow-up system that encourages follow through with assigned projects.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand the federal, state and local requirements which govern the company's business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company's non-disclosure and confidentiality policies and agreements.

Job-Specific Expectations

• Aid the Technicians with maintaining a clean and organized service department.
• Maintain and clean the appearance of the general facilities.
• Detail all cars, both new and used.
• Wash cars and make sure they are cleaner when the customer left them at the dealership.
• Handle requests courteously and quickly.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Benefits

• 5-day work days
• Paid time-off
• Holiday pay
• Medical / Dental / Vision and Life insurance
• 401K after 1-year of employment
• Equal opportunity employer