Service Sales Representative at Tiger Solar Company

We are seeking a motivated and detail-oriented Service Sales Representative to support our growing solar service division. This role is responsible for generating and sending service quotes, following up with clients, and converting service opportunities into scheduled work. The ideal candidate is organized, responsive, and confident communicating with homeowners and commercial clients.

This position plays a key role in driving revenue through service upgrades, repairs, system expansions, maintenance agreements, and warranty-related opportunities.

Key Responsibilities

Prepare and send accurate service quotes for solar repairs, add-ons, upgrades, and maintenance

Follow up with customers via phone, email, and text to close open estimates

Track and manage service opportunities in CRM

Coordinate with the service and operations teams to ensure smooth project handoff

Identify upsell opportunities such as:

Battery storage additions

System expansions

Main panel upgrades

Monitoring upgrades

Maintenance plans

Respond promptly to inbound service inquiries

Maintain detailed communication notes and follow-up reminders

Meet or exceed monthly sales and conversion targets

Deliver excellent customer experience throughout the service process

2+ years of sales experience (solar or home services preferred)

Experience with CRM systems (Salesforce, HubSpot, JobNimbus, etc.)

Strong written and verbal communication skills

Highly organized and process-driven

Ability to manage multiple quotes and follow-ups simultaneously

Comfortable discussing pricing and overcoming objections

Basic understanding of solar systems (preferred but not required)

Key Skills & Traits

Strong follow-up discipline

Detail-oriented and accurate with pricing

Self-motivated and goal-driven

Professional and customer-focused

Team player with strong internal communication

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