Service Shop Dispatcher Ira Subaru at Group 1 Automotive

OverviewIra Subaruis part of fast-growingGroup 1 Automotive a leader in automotive retail and we are looking to add aService Shop Dispatcherto work in our world class service facility. Our well-organized dispatcher will be a team player distributing work to 40 plus technicians and enjoys the interaction with our clients and associates throughout the day.Position Summary:The Service Dispatcher is responsible for coordinating and scheduling service work to ensure efficient workflow and timely completion of repairs. This role requires strong organizational skills the ability to manage multiple priorities and a proactive approach to planning. While prior automotive service experience is beneficial but not required candidates from diverse backgrounds will be considered. Experience in process improvement operations or manufacturing environments is a plus as these skills can help maintain a smooth and methodical operation.Key Responsibilities:Schedule and Dispatch Work: Assign repair orders to technicians based on skill level availability and job complexityWorkflow Management: Monitor progress of vehicles through the service process ensuring jobs stay on track and deadlines are metProactive Planning: Anticipate bottlenecks and adjust schedules to maintain efficiency especially for larger more complex jobsCommunication: Serve as the primary point of contact between service advisors and technicians to ensure clarity and minimize delaysProcess Awareness: Apply organizational and planning skills to streamline operations and improve turnaround timesDocumentation: Maintain accurate records of work assignments job status and completion timesCustomer Focus: Support the service team in delivering timely and high-quality service to customersQualifications:Strong organizational and time-management skillsAbility to balance multiple tasks and priorities in a fast-paced environmentExperience in operations scheduling or workflow management preferred; exposure to process improvement or manufacturing principles is a plusExcellent communication and problem-solving skillsProficiency with scheduling tools and basic computer applicationsHigh attention to detail and methodical approach to planningPrevious automotive service experience is a plus but not requiredIdeal Candidate Profile:Highly organized and proactive.Comfortable working in a dynamic environment with frequent changesBrings transferable skills from industries such as manufacturing logistics or operationsStrong interpersonal skills to coordinate between multiple departmentsThe compensation for this position is wholly commission-based. As a result compensation may vary based on several factors including individual performance and market conditions. The range in monthly compensation reasonably expected for this position is $4333 $9166.Group 1 Automotive a Fortune 250 company is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.If you are in alignment with our values of integrity transparency professionalism teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.To learn more about our company visit .Apply today or refer a qualified friend.*All applicants must pass pre-employment testing to include: background checks MVR and drug testing in order to qualify for employment*Group 1 Automotive is an Equal Opportunity Employer and participates in E-Verify. Key Skills Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 4333 - 9166