Service Valet Greeter at Thompson Buick GMC Cadillac

About Thompson AutomotiveAt Thompson Automotive we are dedicated to providing an exceptional and seamless experience for every customer. Our Service Drive Valet team is the very first point of contact setting the tone for their visit. We are looking for an energetic professional and genuinely outgoing individual to step into this pivotal role. If you thrive on making people feel welcomed we want you on our team!Position SummaryAs the Service Valet Greeter you are the face of our award-winning service department. You will be responsible for warmly welcoming customers managing efficient vehicle drop-offs and pick-ups and ensuring an outstanding experience from arrival to departure. This role is essential for maintaining high customer satisfaction and guaranteeing the smooth efficient flow of our service operations.Key ResponsibilitiesWarm Welcome: Greet all customers with a professional and courteous demeanor upon their arrival.Customer Support: Assist customers efficiently with vehicle check-in and ensure all necessary service documentation is completed.Operational Hub: Act as the liaison communicating clearly and effectively with Service Advisors and Technicians to coordinate customer needs.Service Drive Excellence: Maintain a consistently clean organized and professional service drive area.Problem Solver: Provide prompt general assistance skillfully answering questions and quickly addressing any customer concerns.Brand Ambassador: Uphold and exceed the dealerships high standards of customer service at all times.What Youll Bring (Qualifications)A clean driving record and a valid NC Drivers License are required.Exceptional interpersonal and communication skills.A naturally friendly professional and approachable presence.Proven ability to multitask and manage time effectively in a dynamic fast-paced environment.Reliable punctual and meticulous with details.Previous experience in a customer service retail or automotive setting is a plus!Willingness to submit to a pre-employment background check and drug screen.Our Commitment to You (Benefits)Join a positive team-oriented environment where your work is valued! We offer a strong benefits package and focus on employee growth:Financial: Competitive bi-weekly pay.Health & Wellness: Comprehensive Medical Dental 401K and HSA options.Security: Long-term and short-term disability insurance.Work/Life Balance: Generous Paid Time Off (PTO) and vacation accrual.Perks: Employee vehicle purchase plans and discounts on products and services.Your Future: Clear pathways for growth opportunities within Thompson Automotive. Key Skills Debugging,Computer Networking,ConnectWise,PKI,PowerShell,Windows,C#,Automotive Diagnostics,Medical Imaging,Azure,Technical Support,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1