ServiceNow Business Analyst at Guidehouse

Servicenow Consultant

Leading ServiceNow projects, including interacting with clients and users to identify and translate functional requirements

Collaborating with ServiceNow development teams to design, develop, implement, and administer ServiceNow applications

Translating complex business requirements into technical designs and solutions using ServiceNow

Supporting ServiceNow projects by interacting with stakeholders to capture current state processes and pain points, and design future state processes

Maintaining frequent engagement with users and stakeholders throughout all phases of the overall project and development efforts

Collaborating closely with technical teams in their efforts to develop, configure, and enhance ServiceNow applications

Staying current with ServiceNow products, features, and industry trends to drive innovation

Conducting technical assessments and providing recommendations for improving existing ServiceNow implementations

Building functional work products such as, but not limited to, process maps, design documents, and communications

Supporting functional product testing and training activities

Creating technical and functional documentation for ServiceNow solutions

Must possess and maintain a Federal or DoD "TOP SECRET" security clearance; candidates must obtain an approved adjudication of clearance before onboarding with Guidehouse

A minimum of three (3) years of ServiceNow or similar technology implementation experience

Bachelor's degree: Computer Science, Information Technology, Business, or related field

Experience with Software Development Lifecycle methodologies, deliverables, and controls

Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM, as well as App Engine and Scoped Apps

Well-rounded technology consulting experience desired, to include the ability to define requirements, lead client meetings, facilitate UAT, and conduct training

Experience working in an Agile environment

Ability to self-direct, prioritize, and manage multiple tasks and demands

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend