ServiceNow Developer at SPS Consulting, LLC

Job Title: ServiceNow Developer Location: Must Resides in the DC, Maryland, or Virginia area Employment Type: Full-Time Remote Overview: We're looking for a driven and detail-oriented ServiceNow Developer with 3-5 years of hands-on development experience to join our growing team. You'll play a pivotal role in enhancing and maintaining ServiceNow solutions, primarily within IT Service Management (ITSM) and Human Resources Service Delivery (HRSD). If you thrive in a collaborative environment, value best practices, and enjoy configuring powerful, scalable workflows, we'd love to meet you. Responsibilities: Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Required Qualifications: 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Experience with CMDB and IT Asset Management use cases. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Preferred Qualifications: Resides in the DC, Maryland, or Virginia area. Experience in agile development environments. Experience working in other ServiceNow modules, including Strategic Portfolio Management (SPM), IT Operations Management (ITOM), Public Sector Data Services (PSDS), Hardware Asset Management (HAM), or Software Asset Management (SAM).