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METAVUE CORPORATION

ServiceNow Implementation Consultant (Madison) at METAVUE CORPORATION

METAVUE CORPORATION Madison, WI

Job Description

This engagement requires Wisconsin residency. Must be Wisconsin resident or willing to relocate at the candidate's expense.Responsible for ServiceNow Customer Relationship Management (CRM) system integration. Ensures all functions of CRM system effectively work with all other applications and operating systems. The ServiceNow implementer will drive process design, coordination, and adoption. This role bridges the gap between business stakeholders and the development team, ensuring that requirements are well-defined, configurations follow best practices, and the platform delivers measurable process improvements.Qualifications:8+ years of hands-on experience implementing and configuring ServiceNow.Proven track record delivering multiple ServiceNow module implementations or enhancements.Strong knowledge of ServiceNow core modules: Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Request Fulfillment, Discovery, etc.Experience with ITOM, integrations, automation, and CSDM.Familiarity with ITIL processes and frameworks.Knowledge of ServiceNow best practices.ServiceNow certifications strongly preferred:ServiceNow Certified System Administrator (CSA).Implementation Specialist certification (ITSM, ITOM, HRSD, etc.).ITIL Foundation or higher.Strong leadership, communication, and collaboration skills.Preferred Skills:Experience with Agile/Scrum delivery methodologies.Knowledge of ITIL/ITSM processes and frameworks.This is a 1099 or C-2-C opportunity

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