ServiceNow Lead Developer Specialist Engineer at JPS Tech Solutions LLC

Job Title: ServiceNow Lead Developer / Specialist Engineer Location: Bentonville Arkansas Experience: 12 Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced ServiceNow Lead Developer / Specialist Engineer to drive end-to-end implementation configuration and optimization of ServiceNow solutions. The ideal candidate will be a hands-on technical expert who can lead development teams collaborate closely with stakeholders define architectural standards and deliver scalable solutions aligned with business requirements. Key Responsibilities Lead the design development configuration and customization of ServiceNow modules applications and workflows. Serve as a technical expert providing guidance to developers and ensuring adherence to best practices and coding standards. Collaborate with cross-functional teams including business analysts architects project managers and process owners to gather requirements and translate them into technical solutions. Develop integrations between ServiceNow and external systems using REST SOAP API MID server or integration hub. Drive implementation of ITSM ITOM ITAM CMDB HRSD CSM or other modules based on project needs. Perform system administration update sets platform upgrades and maintenance. Act as the technical lead for ServiceNow releases platform improvements and process enhancements. Troubleshoot complex issues and ensure system reliability performance and security. Create technical documentation solution designs architecture diagrams and deployment plans. Mentor and support junior developers and administrators. Required Qualifications 12 years of total experience in IT with at least 8 years in ServiceNow development and architecture. Strong expertise in ServiceNow ITSM ITOM and CMDB implementation. Proven experience with scripting languages such as JavaScript GlideScript AngularJS HTML CSS and Bootstrap. Hands-on experience with Flow Designer UI Builder Service Portal and Custom Applications. Experience integrating ServiceNow with external systems using REST/SOAP APIs. Strong understanding of development methodologies (Agile / Scrum). Experience working with ServiceNow platform upgrades and performance optimization. ServiceNow certifications such as CSA CIS (ITSM/ITOM/CSM) CAD or CTA. Excellent communication problem-solving and leadership skills. Preferred Skills Experience in enterprise-level environments with large-scale deployments. Knowledge of Discovery Service Mapping Event Management or AIOps. Familiarity with DevOps tools such as Git Jenkins CI/CD pipelines. Experience with domain separation and multi-instance management. Background working with cloud technologies (AWS Azure GCP). Prior experience in retail supply chain or large corporate environments. Key Skills Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture Experience: years Vacancy: 1