Services Advisor II at Genuine Parts Company

SUMMARY:Under limited supervision the Services Advisor II travels to customer locations to identifyproducts and services that Motion can sell to our customers. This role analyzes datacreates detailed reports and makes specifications after assessing customer needs. TheService Advisor II works closely with a sales team to travel to customer locations.JOB DUTIES Manages every aspect of site assessments including pre-assessment preparations thesite assessment itself and post-assessment assignments to ensure team success. Travels to customer locations typically with a team as a lead to assess specificcustomer systems and identify products and services that Motion can sell to ourcustomers. Assesses customer needs and develops reports based on data during customer sitevisits which includes quotes technical specifications and pricing considerations. Researches customer technical specifications and requirements with current or potentialtechnical specifications of our products. Analyzes customer data to make technical recommendations for customers. Designs custom solutions in accordance with customer specifications. Finalizes technical reports for customers and account representatives to includeproposals technical specifications quotes and pricing considerations. Presents the technical sales briefings to customers. Leads post-sale product configuration. Acts as a liaison between customers vendor partners local branches utility companiesand/or contractors to ensure solutions are implemented appropriately. May conduct technical user training and product briefings. May cross-references customer data with our market basket tool to pull historical costdata on products. May guide and coach lower level Services Advisiors. Performs other duties as assigned.EDUCATION & EXPERIENCETypically requires a high school degree or GED and three (3) to five (5) years of relatedexperience or an equivalent combination.KNOWLEDGE SKILLS ABILITIES Ability to communicate clearly concisely and effectively both verbally and in writtencommunication. Strong organization and project management skills. Ability to develop and maintain relationships with internal employees vendor partnersand external customers. Ability to develop original reports and proposals for customers. Excellent analytical skills. Ability to collaborate and work with a highly diverse set of internal and external partners. High-level math skills. Proficient with Microsoft Office.Not the right fit Let us know youre interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.Required Experience:Unclear Seniority Key Skills Channel Marketing,Accounting Tally,CSS,Corporate Risk Management,Hibernate,Brokerage Employment Type : Full-Time Experience: years Vacancy: 1